Sigma Offers K-1-Related Lens Repair Service

Vows to repair affected lenses and damaged bodies

By PF Staff in Photo Industry News on May 27, 2016
Sigma Offers K-1-Related Lens Repair Service

Earlier this month, Sigma announced that a handful of its current and legacy lenses could cause a minor scratch above the lens mount when attached to the Pentax K-1.

Today, the company stated that it will start repairing affected lenses so that they no longer cause damage to the camera body.  Owners of affected lenses are advised to contact their local Sigma distributor/service center to obtain the free service.

Sigma has also very graciously announced that it will offer to repair affected K-1 bodies (via authorized Pentax repair facilities) in the near future.

Despite the diminishing size of the Sigma K-mount lineup, Sigma has proved to handle this issue professionally, without neglecting its Pentax mount customers.

Sigma's recent Global Vision lens lineup has been met with highly positive critical reception, and the company continues to innovate through high-performance lens designs and zoom lenses with apertures wider than F2.8.  Currently, only one full-frame Global Vision lens is available in the Pentax mount: the 35mm F1.4 "Art".

Press Release

Thank you for purchasing and using our products.

We would like to inform you of our policy on the repair service that we announced on May 11th,
regarding the use of Pentax mount SIGMA interchangeable lenses when attached to the “Pentax K-1”.

For customers using our interchangeable lenses with aforementioned camera body,
we apologize for the inconvenience.
Please find the following details for the phenomenon and products;

Phenomenon
When some SIGMA interchangeable lenses for Pentax mount are attached to the PENTAX K-1,
the upper part of the mount can be scratched.
※This phenomenon is due to the interference with the shape of the upper part of the mount on the PENTAX K-1
camera body and it does not occur to any cameras other than PENTAX K-1.

Products
・Current Line-Up
SIGMA 30mm F1.4 DC HSM| Art
SIGMA 35mm F1.4 DG HSM| Art
SIGMA APO 50-500mm F4.5-6.3 DG OS HSM

・Discontinued Lenses
SIGMA 50mm F1.4 EX DG HSM
SIGMA 85mm F1.4 EX DG HSM
SIGMA 24-70mm F2.8 IF EX DG HSM
SIGMA APO 70-200mm F2.8 EX DG OS HSM
SIGMA APO 70-200mm F2.8 II EX DG MACRO HSM
SIGMA APO 50-150mm F2.8 II EX DC HSM
SIGMA APO 120-400mm F4.5-5.6 DG OS HSM*
SIGMA APO 150-500mm F5-6.3 DG OS HSM*
* it is applicable to the models without OS function, too.

For details of this repair service, please contact your nearest authorized subsidiary/distributor of Sigma.

In case of scratch on the PENTAX K-1 camera body
In case your PENTAX K-1 camera body has got a scratch from attaching aforementioned lenses, we are planning to repair the damaged part of camera body, too.
The detail of repair will be announced later, and we would probably ask customers to send the camera body and lens to us.

* Once we receive the camera body, we would ask RICOH IMAGING or its authorized repair stores to repair it.

We will inform the lead time for repair, and return the body and lens as quick as possible.

We appreciate your continued support for our company and products.

Source

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