Bought From Digital Rev?

Imp · 03-03-2015, 10:54 AM

I know DigitalRevtv is a legit youtube channel, but I recently discovered that they have a store as well, and I found this:

Sigma 17-50mm f/2.8 EX DC OS HSM Lens for DSLR for Sale

Sweet price, but this of course makes me assume it is grey-market, although there is no such label on the website. Anyone else bought from them? Thanks!

FantasticMrFox · 03-03-2015, 11:27 AM

According to a plethora of customer reports DigitalRev is definitely grey market.

VisualDarkness · 03-03-2015, 12:08 PM

Originally posted by FantasticMrFox

According to a plethora of customer reports DigitalRev is definitely grey market.

Grey market in what sense? They are a Hong Kong company and never hide it, just look at their youtube channel.

---------- Post added 03-03-15 at 08:11 PM ----------

Quote:

"You acknowledge and agree that DigitalRev Limited's role is limited to procuring products available in Hong Kong and other regions and making these products available through the site to you for purchase in Hong Kong and for your import to your country."

Quote:

"By purchasing a product through the Site, customers outside of Hong Kong authorise DigitalRev Limited to make arrangements for clearance of customs on their behalf for the products they have ordered."

Here's the proof.

stevebrot · 03-03-2015, 12:23 PM

Originally posted by VisualDarkness

Grey market in what sense?

In the sense of the quotes you copied. The first implies that there is no guaranty regarding the regional imprint a product might have (documentation, firmware language choices, etc.). It also implies that the warranty (if any) will be through the manufacturer.

The customs implications are pretty much standard for any off-shore seller, regardless of where the vendor is located. If you make a purchase outside your country, you are the importer and are responsible for any import duty.

Steve

VisualDarkness · 03-03-2015, 12:36 PM

Originally posted by stevebrot

In the sense of the quotes you copied. The first implies that there is no guaranty regarding the regional imprint a product might have (documentation, firmware language choices, etc.). It also implies that the warranty (if any) will be through the manufacturer.

The customs implications are pretty much standard for any off-shore seller, regardless of where the vendor is located. If you make a purchase outside your country, you are the importer and are responsible for any import duty.

Steve

Yeah, but I don't really see it as grey market when the store is set up in the Hong Kong market but offers international orders. If so Adorama and B&H are both grey market for me here in Sweden.

Imp · 03-03-2015, 01:05 PM

Originally posted by VisualDarkness

If so Adorama and B&H are both grey market for me here in Sweden.

Do you get warranties from B&H and Adorama?

**clackers** · 03-03-2015, 01:09 PM

Originally posted by VisualDarkness

Yeah, but I don't really see it as grey market when the store is set up in the Hong Kong market but offers international orders. If so Adorama and B&H are both grey market for me here in Sweden.

Thr same - no Swedish warranty, right, VisualDarkness?

VisualDarkness · 03-03-2015, 02:05 PM

Originally posted by clackers

Thr same - no Swedish warranty, right, VisualDarkness?

Exactly, I have to send stuff back to the US in case of problems. I only call stuff imported (or drop-shipped) in the wrong market "grey market", not stores based in another country as in this case.

Imp · 03-03-2015, 02:19 PM

So what do you think? Pluses and minuses of buying a $500 lens for $350 from Digital Rev?

**savoche** · 03-03-2015, 02:23 PM

Originally posted by VisualDarkness

Exactly, I have to send stuff back to the US in case of problems. I only call stuff imported (or drop-shipped) in the wrong market "grey market", not stores based in another country as in this case.

That's my interpretation of the term as well.

But whatever you call it I still prefer our Scandinavian warranties

FantasticMrFox · 03-03-2015, 02:28 PM

Originally posted by Imp

So what do you think? Pluses and minuses of buying a $500 lens for $350 from Digital Rev?

If you've factored in customs and taxes and you're willing to deal with them instead of Sigma in case something goes wrong, then I guess you should go ahead

DigitalRev seems to be a pretty large and reputable company. They've got a 9.8/10 rating on Trustpilot with over 2,500 reviews.

Steve.Ledger · 03-03-2015, 02:49 PM

Originally posted by VisualDarkness

Exactly, I have to send stuff back to the US in case of problems. I only call stuff imported (or drop-shipped) in the wrong market "grey market", not stores based in another country as in this case.

From B&H

Quote:

The terms "grey market", "direct import", and "Imported", refer to the same thing in this article. B&H sells most products with a warranty from the manufacturer or from the manufacturer's licensed importer. We also sell some products we've obtained from sources other than the manufacturer or its licensed importer. These are "grey market" products. "Grey market" is not illegal, not factory seconds, not demo merchandise, not cheaper or inferior products. In fact in almost every instance a "grey market" product is absolutely identical to its US-warranted counterpart.

See ► U.S. & Grey Market Products | B&H Photo Video

VisualDarkness · 03-03-2015, 03:01 PM

Originally posted by Steve.Ledger

From B&H

See ► U.S. & Grey Market Products | B&H Photo Video

Yes, it's grey market if they import the product and sells it, not if you as a customer do. There's a big difference.

BrianR · 03-03-2015, 03:20 PM

I purchased a light meter from them back when they had an ebay store. It was grey market as I understand the term- the item I received was not intended by the manufacturer to be distributed to the North American market but digitalrev sold it to me anyway.

Rather than quibble over the term, I think the more relevant question here is can you expect warranty support from your domestic sigma distributor? That I don't know one way or the other.

VisualDarkness · 03-03-2015, 03:31 PM

Originally posted by BrianR

I purchased a light meter from them back when they had an ebay store. It was grey market as I understand the term- the item I received was not intended by the manufacturer to be distributed to the North American market but digitalrev sold it to me anyway.

Rather than quibble over the term, I think the more relevant question here is can you expect warranty support from your domestic sigma distributor? That I don't know one way or the other.

Still, then every store selling internationally are selling grey market, making the term washed out.

I highly doubt that they got worldwide warranty like that.

03-03-2015, 10:54 AM	#1
Imp Pentaxian Join Date: Nov 2014 Location: Washington, DC Photos: Gallery \| Albums Posts: 1,749	Bought From Digital Rev? I know DigitalRevtv is a legit youtube channel, but I recently discovered that they have a store as well, and I found this: Sigma 17-50mm f/2.8 EX DC OS HSM Lens for DSLR for Sale Sweet price, but this of course makes me assume it is grey-market, although there is no such label on the website. Anyone else bought from them? Thanks!

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03-03-2015, 11:27 AM	#2
FantasticMrFox Veteran Member Join Date: Oct 2014 Location: Munich Posts: 2,339	According to a plethora of customer reports DigitalRev is definitely grey market.

03-03-2015, 12:08 PM	#3
VisualDarkness Veteran Member Join Date: Nov 2011 Location: Uppsala, Sweden Photos: Gallery Posts: 4,439	Originally posted by FantasticMrFox According to a plethora of customer reports DigitalRev is definitely grey market. Grey market in what sense? They are a Hong Kong company and never hide it, just look at their youtube channel. ---------- Post added 03-03-15 at 08:11 PM ---------- Quote: "You acknowledge and agree that DigitalRev Limited's role is limited to procuring products available in Hong Kong and other regions and making these products available through the site to you for purchase in Hong Kong and for your import to your country." Quote: "By purchasing a product through the Site, customers outside of Hong Kong authorise DigitalRev Limited to make arrangements for clearance of customs on their behalf for the products they have ordered." Here's the proof.

03-03-2015, 12:23 PM	#4
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	Originally posted by VisualDarkness Grey market in what sense? In the sense of the quotes you copied. The first implies that there is no guaranty regarding the regional imprint a product might have (documentation, firmware language choices, etc.). It also implies that the warranty (if any) will be through the manufacturer. The customs implications are pretty much standard for any off-shore seller, regardless of where the vendor is located. If you make a purchase outside your country, you are the importer and are responsible for any import duty. Steve

03-03-2015, 12:36 PM	#5
VisualDarkness Veteran Member Join Date: Nov 2011 Location: Uppsala, Sweden Photos: Gallery Posts: 4,439	Originally posted by stevebrot In the sense of the quotes you copied. The first implies that there is no guaranty regarding the regional imprint a product might have (documentation, firmware language choices, etc.). It also implies that the warranty (if any) will be through the manufacturer. The customs implications are pretty much standard for any off-shore seller, regardless of where the vendor is located. If you make a purchase outside your country, you are the importer and are responsible for any import duty. Steve Yeah, but I don't really see it as grey market when the store is set up in the Hong Kong market but offers international orders. If so Adorama and B&H are both grey market for me here in Sweden.

03-03-2015, 01:05 PM	#6
Imp Pentaxian Join Date: Nov 2014 Location: Washington, DC Photos: Gallery \| Albums Posts: 1,749 Original Poster	Originally posted by VisualDarkness If so Adorama and B&H are both grey market for me here in Sweden. Do you get warranties from B&H and Adorama?

03-03-2015, 01:09 PM	#7
clackers Otis Memorial Pentaxian Join Date: Jul 2013 Location: Melbourne Photos: Albums Posts: 16,397	Originally posted by VisualDarkness Yeah, but I don't really see it as grey market when the store is set up in the Hong Kong market but offers international orders. If so Adorama and B&H are both grey market for me here in Sweden. Thr same - no Swedish warranty, right, VisualDarkness?

03-03-2015, 02:05 PM	#8
VisualDarkness Veteran Member Join Date: Nov 2011 Location: Uppsala, Sweden Photos: Gallery Posts: 4,439	Originally posted by clackers Thr same - no Swedish warranty, right, VisualDarkness? Exactly, I have to send stuff back to the US in case of problems. I only call stuff imported (or drop-shipped) in the wrong market "grey market", not stores based in another country as in this case.

03-03-2015, 02:19 PM	#9
Imp Pentaxian Join Date: Nov 2014 Location: Washington, DC Photos: Gallery \| Albums Posts: 1,749 Original Poster	So what do you think? Pluses and minuses of buying a $500 lens for $350 from Digital Rev?

03-03-2015, 02:23 PM	#10
savoche Master of the obvious Join Date: Jun 2011 Location: Lowlands of Norway Posts: 18,311	Originally posted by VisualDarkness Exactly, I have to send stuff back to the US in case of problems. I only call stuff imported (or drop-shipped) in the wrong market "grey market", not stores based in another country as in this case. That's my interpretation of the term as well. But whatever you call it I still prefer our Scandinavian warranties

03-03-2015, 02:28 PM	#11
FantasticMrFox Veteran Member Join Date: Oct 2014 Location: Munich Posts: 2,339	Originally posted by Imp So what do you think? Pluses and minuses of buying a $500 lens for $350 from Digital Rev? If you've factored in customs and taxes and you're willing to deal with them instead of Sigma in case something goes wrong, then I guess you should go ahead DigitalRev seems to be a pretty large and reputable company. They've got a 9.8/10 rating on Trustpilot with over 2,500 reviews.

03-03-2015, 02:49 PM	#12
Steve.Ledger Veteran Member Join Date: Oct 2009 Location: Far North Qld Posts: 3,301	Originally posted by VisualDarkness Exactly, I have to send stuff back to the US in case of problems. I only call stuff imported (or drop-shipped) in the wrong market "grey market", not stores based in another country as in this case. From B&H Quote: The terms "grey market", "direct import", and "Imported", refer to the same thing in this article. B&H sells most products with a warranty from the manufacturer or from the manufacturer's licensed importer. We also sell some products we've obtained from sources other than the manufacturer or its licensed importer. These are "grey market" products. "Grey market" is not illegal, not factory seconds, not demo merchandise, not cheaper or inferior products. In fact in almost every instance a "grey market" product is absolutely identical to its US-warranted counterpart. See ► U.S. & Grey Market Products \| B&H Photo Video

03-03-2015, 03:01 PM	#13
VisualDarkness Veteran Member Join Date: Nov 2011 Location: Uppsala, Sweden Photos: Gallery Posts: 4,439	Originally posted by Steve.Ledger From B&H See ► U.S. & Grey Market Products \| B&H Photo Video Yes, it's grey market if they import the product and sells it, not if you as a customer do. There's a big difference.

03-03-2015, 03:20 PM	#14
BrianR Veteran Member Join Date: Dec 2010 Location: Ontario Photos: Gallery Posts: 3,332	I purchased a light meter from them back when they had an ebay store. It was grey market as I understand the term- the item I received was not intended by the manufacturer to be distributed to the North American market but digitalrev sold it to me anyway. Rather than quibble over the term, I think the more relevant question here is can you expect warranty support from your domestic sigma distributor? That I don't know one way or the other.

03-03-2015, 03:31 PM	#15
VisualDarkness Veteran Member Join Date: Nov 2011 Location: Uppsala, Sweden Photos: Gallery Posts: 4,439	Originally posted by BrianR I purchased a light meter from them back when they had an ebay store. It was grey market as I understand the term- the item I received was not intended by the manufacturer to be distributed to the North American market but digitalrev sold it to me anyway. Rather than quibble over the term, I think the more relevant question here is can you expect warranty support from your domestic sigma distributor? That I don't know one way or the other. Still, then every store selling internationally are selling grey market, making the term washed out. I highly doubt that they got worldwide warranty like that.