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ksignorini · 07-21-2008, 07:13 AM

I know all about festival season in Edmonton!

I bought it at McBain and took it to them. I believe they sent it to Alta Camera in Calgary who then either repairs it or sends it to Pentax Canada. I've now dealt with Alta Camera in Calgary on a couple other occasions and repairs are faster if you send directly to them (you can find their contact info online).

I think it took about 3-4 weeks to get my K10D back, even having gone through McBain first. Unfortunately, Pentax repairs aren't the fastest (you are usually told it will be 6-8 weeks on the outside).

Good luck! Like I said, don't be afraid to contact Alta Camera directly by phone--they will probably give you a timeframe estimate if you ask. I know for fact that McBain sends to them first (saw the whole report from McBain to Alta on another repair).

Kent!

07-21-2008, 07:13 AM	#8
ksignorini Member Join Date: Apr 2008 Location: Edmonton, AB Gallery Photos: 0 Posts: 70	I know all about festival season in Edmonton! I bought it at McBain and took it to them. I believe they sent it to Alta Camera in Calgary who then either repairs it or sends it to Pentax Canada. I've now dealt with Alta Camera in Calgary on a couple other occasions and repairs are faster if you send directly to them (you can find their contact info online). I think it took about 3-4 weeks to get my K10D back, even having gone through McBain first. Unfortunately, Pentax repairs aren't the fastest (you are usually told it will be 6-8 weeks on the outside). Good luck! Like I said, don't be afraid to contact Alta Camera directly by phone--they will probably give you a timeframe estimate if you ask. I know for fact that McBain sends to them first (saw the whole report from McBain to Alta on another repair). Kent! Last edited by ksignorini; 07-21-2008 at 07:28 AM..