Non reply to e-mails

**gordon_l34** · 07-01-2016, 04:37 PM

Hi,
I have paid for two filters from Enigmaticca and he will not reply to my e-mails regarding a tracking number.
Regards,
Gordon.

Last edited by photolady95; 07-01-2016 at 07:01 PM.

Adam · 07-01-2016, 07:17 PM

Originally posted by gordon_l34

Hi,
I have paid for two filters from Enigmaticca and he will not reply to my e-mails regarding a tracking number.
Regards,
Gordon.

If you haven't received a reply to a PM or e-mail within a reasonable amount of time, I would file a claim with the payment processor. This should minimally prompt a response from the seller. Hope everything works out at the end of the day!

**i_trax** · 07-01-2016, 08:04 PM

Originally posted by gordon_l34

Hi,
I have paid for two filters from Enigmaticca and he will not reply to my e-mails regarding a tracking number.
Regards,
Gordon.

I have purchased a couple filters from Enigmatica, never had any problems.

**gordon_l34** · 07-01-2016, 10:13 PM

Originally posted by Adam

If you haven't received a reply to a PM or e-mail within a reasonable amount of time, I would file a claim with the payment processor. This should minimally prompt a response from the seller. Hope everything works out at the end of the day!

Hi Adam,
I have just filed a complaint with PayPal.
He has been on the Forum numerous times since I paid him on 19/06/2016.
Regards.

Adam · 07-01-2016, 10:17 PM

Might be worth tagging @Enigmatica just in case.

p38arover · 07-01-2016, 11:02 PM

Originally posted by Adam

Might be worth tagging @Enigmatica just in case.

What does this mean? I've seen the term used a few times now.

Adam · 07-01-2016, 11:08 PM

Originally posted by p38arover

What does this mean? I've seen the term used a few times now.

They'll get a notification just like you did when I quoted your post.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)

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**gordon_l34** · 07-02-2016, 08:14 PM

Originally posted by Adam

Might be worth tagging @Enigmatica just in case.

Hi Adam,

I have sent him numerous e-mails to his PayPal e-mail address and also PMs, all with no reply even though he has been on the Forum numerous times since the transaction on 10/06/2016.

Regards.

**csa** · 07-03-2016, 08:14 AM

That is disturbing to hear. When I sell something; I immediately send the tracking # to the buyer; not really an excuse not to do this. It gives the buyer peace of mind, and also when to expect the item to be delivered.

Hope you get this resolved soon!

07-01-2016, 04:37 PM	#1
gordon_l34 Loyal Site Supporter Join Date: Sep 2008 Location: Brisbane, Australia Photos: Gallery \| Albums Posts: 779	Non reply to e-mails Hi, I have paid for two filters from Enigmaticca and he will not reply to my e-mails regarding a tracking number. Regards, Gordon. Last edited by photolady95; 07-01-2016 at 07:01 PM.

07-01-2016, 07:17 PM	#2
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	Originally posted by gordon_l34 Hi, I have paid for two filters from Enigmaticca and he will not reply to my e-mails regarding a tracking number. Regards, Gordon. If you haven't received a reply to a PM or e-mail within a reasonable amount of time, I would file a claim with the payment processor. This should minimally prompt a response from the seller. Hope everything works out at the end of the day! Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

07-01-2016, 10:17 PM	#5
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	Might be worth tagging @Enigmatica just in case. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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07-01-2016, 08:04 PM	#3
i_trax Loyal Site Supporter Join Date: Jan 2011 Location: Perth Western Australia Photos: Gallery \| Albums Posts: 2,621	Originally posted by gordon_l34 Hi, I have paid for two filters from Enigmaticca and he will not reply to my e-mails regarding a tracking number. Regards, Gordon. I have purchased a couple filters from Enigmatica, never had any problems.

07-01-2016, 10:13 PM	#4
gordon_l34 Loyal Site Supporter Join Date: Sep 2008 Location: Brisbane, Australia Photos: Gallery \| Albums Posts: 779 Original Poster	Originally posted by Adam If you haven't received a reply to a PM or e-mail within a reasonable amount of time, I would file a claim with the payment processor. This should minimally prompt a response from the seller. Hope everything works out at the end of the day! Hi Adam, I have just filed a complaint with PayPal. He has been on the Forum numerous times since I paid him on 19/06/2016. Regards.

07-01-2016, 11:02 PM	#6
p38arover Veteran Member Join Date: Mar 2012 Location: Western Sydney, Australia Photos: Gallery \| Albums Posts: 3,084	Originally posted by Adam Might be worth tagging @Enigmatica just in case. What does this mean? I've seen the term used a few times now.

07-01-2016, 11:08 PM	#7
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	Originally posted by p38arover What does this mean? I've seen the term used a few times now. They'll get a notification just like you did when I quoted your post. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

07-02-2016, 08:14 PM	#8
gordon_l34 Loyal Site Supporter Join Date: Sep 2008 Location: Brisbane, Australia Photos: Gallery \| Albums Posts: 779 Original Poster	Originally posted by Adam Might be worth tagging @Enigmatica just in case. Hi Adam, I have sent him numerous e-mails to his PayPal e-mail address and also PMs, all with no reply even though he has been on the Forum numerous times since the transaction on 10/06/2016. Regards.

07-03-2016, 08:14 AM	#9
csa Loyal Site Supporter Join Date: Aug 2014 Location: Montana mountains Posts: 10,133	That is disturbing to hear. When I sell something; I immediately send the tracking # to the buyer; not really an excuse not to do this. It gives the buyer peace of mind, and also when to expect the item to be delivered. Hope you get this resolved soon!