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Old 07-30-2008, 03:04 AM   #9
Derridale
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Join Date: Jan 2008
Location: Brisbane, Australia
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Posts: 183
Well, they just lost me as a bona fide Adobe customer.! Grrrr! I purchased a copy of Lightroom 5 weeks and 2 days ago, and registered it. I had already purchased a previous copy for my Windows machine, and this second copy was for a Macbook Pro. I believed I was doing the right thing.

Now, I've just called Adobe (the Malysian call centre, of course!) and was told that I do NOT qualify for a free upgrade to version 2 - the grace period is only 1 month! That stinks. And there I was assuming that doing the right thing by Adobe was going to be acknowledged. Hah! Bah!

So - they've lost an honest, paying customer, as I now will be looking on the Bit Torrent sites to see what I can find. I refuse, point blank, to pay the outrageous inflated Australian prices any more, especially with our dollar being almost at parity with the US dollar (about 96 cents as I write this).

If Adobe treat their customers this way, then I have absolutely no compunction in spreading the cost of my software over a couple of bought copies and other "non-bought" copies. No matter how good LR2 may be, it's not worth forking out again to buy it only 5 weeks and 2 days after buying version 1.4

Aperture is looking better by the day.....

One disgusted former Adobe customer.
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Regards, Derridale (Pete)

Still climbing the learning curve
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