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I like good customer service, and I'm willing to pay a bit more for it.
For example, I was in my local Henry's (canadian Camera chain), looking for a new bag. While I was there, I mentioned that my new DA50-135 had intermittent AF - that I've been having to clean the contacts regularily. Salesman pulled a new one off the shelf and did an exchange right there (happened to have my warrantee card handy).
I'm taking back the Slingshot 200 I bought there, tonight, because I find it incredibly uncomfortable.
Had I bought either on-line, I would have had the pain of shipping, if they would take them back.
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