Originally Posted by Damn Brit
Wouldn't touch Adorama, period.
I was sorry to read your posting - you have clearly had a less than happy experience shopping from Adorama. If you ever have a problem with Adorama, I am here to help.
It is certainly true that in the past we made mistakes - lots of them. But during the past year, a new approach to customer service and changes within some of our staff teams, have been put in place.
The Adorama store in New York recently underwent a huge facelift - increasing the size of the store threefold.
The Adorama website has been overhauled, and throughout the company more stringent checks to improve the ordering and supply process.
If you ever have a query or concern regarding an order from Adorama, you are welcome to contact me directly:
helen.oster@adoramacamera.com
Sincerely
Helen Oster
Adorama Camera Customer Service Ambassador