Originally Posted by navcom
I've purchased many items from Adorama over the course of the last 8 months or so and have never had a bad experience. All items have been delivered on time and in perfect condition. Customer service has been great. I do not buy used equipment over the internet outside of Ebay so I cannot testify to their used equipment.
... lots of stuff I agreed with ...
BTW Helen, any chance you can finangle a "Pentaxian" discount for us forum members?
Amen. Adorama has done me right as well on every transaction since I started buying in March. In fact, I put in an order for a few items earlier this evening (my 10th I think?). I've had zero problems with any order from Adorama, though I have had problems with Amazon orders twice in that same time frame on fewer orders. Didn't make me happy to have issues, but Amazon made it right both times and still have my business.
I'm not comparing Adorama to Amazon here. What I'm getting at is every business no matter how big or little has a snafu on occasion. How that business handles a bad situation is what matters, and I have never felt uneasy buying from Adorama outside of the very first order I made and that uneasiness was completely due to the "NY Camera Shop" stigma.
And I really like that "Pentaxian" discount idea, btw. Or maybe just for us cool kids here at PentaxForums?
p.s. Helen, I was going to select you as my "sales rep" on my order tonight since you do take the time to stop by and be visible here, but didn't see your name on the rep drop-down list.