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I had to call about 3 times to get my rebates straightened out... 2 of the people were very helpful, one was far less than helpful, ended up just hanging up on them. Anways, they got me my rebates after several months... I just had to provide a minimal amount of information to them... irritating, you'd hope it would just work instead... but after a few calls i got mine. let it be said, the first time i called, they told me they didn't have any record of either of my rebates (one for the lens and one for the body).
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