| I have sent in istD's, lenses and my K10D to Pentax Canada for repairs over the last few years.
I never heard from them, other than a call about the lens(non warranty).
I find the return is with in 3-4 weeks, but trying to get hold of some one, even when i had their extension number was dam near impossible. Calls never returned.
I did manage to talk to some one earlier this year, they must have been walking by the phone and answered it.
Oh and just for the record, Nikon service in Canada is just as bad for return calls and speaking to some one.
Now, i take the items in person, and they have to speak to me.
Dave |