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12-30-2008, 12:36 PM   #38
geauxpez
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Location: Atlanta
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Posts: 773
Here's a slightly different angle: I recently purchased a tripod online when I could have pourchased it at a mom & pop B&M store. The price difference wasn't THAT great, but the level of service was. At the B&M store I was one of two customers in the store. One was being helped at the infamous glass counter that few employees dare cross while others were doing "their thing" elsewhere. I fumbled with tripods, looked for prices, specs, etc, though I had used the online retailers' sites to do most of my research (for free). I could not get anyone to answer a question ot help me. They had stacks of tripods in boxes that you were forbidden to touch without help. What help? I guess if I didn't have a job, I could come back any time or some toher time, but this was the only time for the forseeable future that I would be able to drop in during store hours. I went home, did a little more research on the web and ordered one for less at Adorama...free shipping...tax free...it was at my house in 3 or 4 business days. Oh -- and the B&M doesn't carry Pentax and they almost giggle if you say "Pentax".

I'll go back and give them another chance...when I get time...if I can get there during store hours...and if I can get the info I need.
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