Originally Posted by monochrome 
...... Sometimes I just think the hell with it and sit on my (skinny) backside and order from B&H - BY TELEPHONE TO A PARTICULAR SALESMAN (I don't get that from Adorama) - just to avoid a drive to be told what I want and don't want
Actually, you can get exactly that from Adorama - send me a PM any time!
Originally Posted by monochrome That being said, getting big enough to compete, but staying small enough to be personal seems to be an answer.
Adorama may not be as big as our biggest competitor in terms of size, but we believe we are on price!
As for customer care, any problem, concern or query with a product or an order from Adorama, you are very welcome to contact me directly:
helen.oster@adoramacamera.com
Sincerely
Helen Oster
Adorama Camera Customer Service Ambassador