New K-3 ii LV failure on a new K-3 ii ?

talkskiwon · 07-25-2016, 07:03 AM

Hi. Today morning I was waiting for a sunrise to shoot some photos and something unpleasant happened to my camera. I rarely used LV with my 3 weeks old K-3 ii, but I did most of the shooting with LV today, and after about 20th shot the LV display just froze. I turned the camera off, to reset the camera, but the froze display didn't turn off. After a few try, I finally took the battery out and the screen shut off. Is this something I should ask for a replacement from Amazon? I only shot about 900 photos and this kind of early malfunctioning just kinda freaks me out. I still have 1 week till replacement due date. Any advise?

Last edited by talkskiwon; 07-25-2016 at 08:23 AM.

**shardulm** · 07-25-2016, 07:17 AM

Not if it is not consistently happening. ALso there may be a FW upgrade that oyu may need if it is not upto date already.

mnaah · 07-25-2016, 07:21 AM

My advice would be twofold: 1) look around here and DPR to see if anyone else is getting the same problem; 2) try to recreate the fault as closely as possible at least 10 times and see what happens - if you can repeat the error then yes, send it back for a replacement.

I should also say, if you are really worried, then there's nothing lost in getting a replacement from Amazon except a few days without the camera. I'm pretty sure you don't even need to pay shipping.

Originally posted by shardulm

ALso there may be a FW upgrade that oyu may need if it is not upto date already.

My understanding is that there are no firmware updates for the K-3ii yet.

C_Jones · 07-25-2016, 07:41 AM

There are no firmware updates tor the K-3II at present.

**bwgv001** · 07-25-2016, 11:05 AM

I do have the K3-II; never happened to me; use LV regularly.

Adam · 07-25-2016, 11:30 AM

This is a relatively normal occurrence as long as it doesn't happen often. Freezes are often related to low battery voltage, so if you battery is running low and you're using a lot of power (i.e. live view + a lot of AF, or AF-C plus burst mode), freezes may be more likely.

talkskiwon · 07-25-2016, 02:37 PM

Originally posted by Adam

This is a relatively normal occurrence as long as it doesn't happen often. Freezes are often related to low battery voltage, so if you battery is running low and you're using a lot of power (i.e. live view + a lot of AF, or AF-C plus burst mode), freezes may be more likely.

I had two thirds of the battery life when it happened and the battery was Pentax original version. Asked for the replacement and they say wait for confirmation.

talkskiwon · 07-25-2016, 04:41 PM

Originally posted by mnaah

My advice would be twofold: 1) look around here and DPR to see if anyone else is getting the same problem; 2) try to recreate the fault as closely as possible at least 10 times and see what happens - if you can repeat the error then yes, send it back for a replacement.

I should also say, if you are really worried, then there's nothing lost in getting a replacement from Amazon except a few days without the camera. I'm pretty sure you don't even need to pay shipping.

My understanding is that there are no firmware updates for the K-3ii yet.

I tried to find about the exact same screen malfunctioning, but there was no such problem listed on forums. The camera actually worked fine for about 30 shots after the incident, but I didn't want to take a chance, so asked for a replacement and it just went through. Thanks for the advices.

07-25-2016, 07:03 AM	#1
talkskiwon Forum Member Join Date: Jun 2016 Posts: 90	New K-3 ii LV failure on a new K-3 ii ? Hi. Today morning I was waiting for a sunrise to shoot some photos and something unpleasant happened to my camera. I rarely used LV with my 3 weeks old K-3 ii, but I did most of the shooting with LV today, and after about 20th shot the LV display just froze. I turned the camera off, to reset the camera, but the froze display didn't turn off. After a few try, I finally took the battery out and the screen shut off. Is this something I should ask for a replacement from Amazon? I only shot about 900 photos and this kind of early malfunctioning just kinda freaks me out. I still have 1 week till replacement due date. Any advise? Last edited by talkskiwon; 07-25-2016 at 08:23 AM.

07-25-2016, 11:30 AM	#6
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	This is a relatively normal occurrence as long as it doesn't happen often. Freezes are often related to low battery voltage, so if you battery is running low and you're using a lot of power (i.e. live view + a lot of AF, or AF-C plus burst mode), freezes may be more likely. Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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07-25-2016, 07:17 AM	#2
shardulm Loyal Site Supporter Join Date: Jul 2013 Location: Cumming, GA Posts: 793	Not if it is not consistently happening. ALso there may be a FW upgrade that oyu may need if it is not upto date already.

07-25-2016, 07:21 AM	#3
mnaah Junior Member Join Date: Jul 2016 Posts: 35	My advice would be twofold: 1) look around here and DPR to see if anyone else is getting the same problem; 2) try to recreate the fault as closely as possible at least 10 times and see what happens - if you can repeat the error then yes, send it back for a replacement. I should also say, if you are really worried, then there's nothing lost in getting a replacement from Amazon except a few days without the camera. I'm pretty sure you don't even need to pay shipping. Originally posted by shardulm ALso there may be a FW upgrade that oyu may need if it is not upto date already. My understanding is that there are no firmware updates for the K-3ii yet.

07-25-2016, 07:41 AM	#4
C_Jones Pentaxian Join Date: Sep 2012 Location: NY Photos: Gallery \| Albums Posts: 6,084	There are no firmware updates tor the K-3II at present.

07-25-2016, 11:05 AM	#5
bwgv001 Site Supporter Join Date: Aug 2015 Location: Alabama Photos: Gallery Posts: 698	I do have the K3-II; never happened to me; use LV regularly.

07-25-2016, 02:37 PM	#7
talkskiwon Forum Member Join Date: Jun 2016 Posts: 90 Original Poster	Originally posted by Adam This is a relatively normal occurrence as long as it doesn't happen often. Freezes are often related to low battery voltage, so if you battery is running low and you're using a lot of power (i.e. live view + a lot of AF, or AF-C plus burst mode), freezes may be more likely. I had two thirds of the battery life when it happened and the battery was Pentax original version. Asked for the replacement and they say wait for confirmation.

07-25-2016, 04:41 PM	#8
talkskiwon Forum Member Join Date: Jun 2016 Posts: 90 Original Poster	Originally posted by mnaah My advice would be twofold: 1) look around here and DPR to see if anyone else is getting the same problem; 2) try to recreate the fault as closely as possible at least 10 times and see what happens - if you can repeat the error then yes, send it back for a replacement. I should also say, if you are really worried, then there's nothing lost in getting a replacement from Amazon except a few days without the camera. I'm pretty sure you don't even need to pay shipping. My understanding is that there are no firmware updates for the K-3ii yet. I tried to find about the exact same screen malfunctioning, but there was no such problem listed on forums. The camera actually worked fine for about 30 shots after the incident, but I didn't want to take a chance, so asked for a replacement and it just went through. Thanks for the advices.