Originally Posted by Wheatfield
I'd have told the guy to suck an egg and then posted bad feedback for him and a feedback response if he left me bad feedback.
At some point, people have to take ownership of what they do. If the equipment arrived in the same condition as it was sent, then as a seller, you've done your part.
What you did was akin to Toyota offering a warranty repair after you crashed your truck into a tree.
I almost thought of starting this as a new thread....I still might. I gave this guy $18 as my hands are tied......eBay has thrown in new rules to prevent fraudulant sales practices but the problem is they have gone too far. Two new rules in the past year (at least for eBay Canada...presuming it's the same for the US and other sites)
1) buyers can leave negative feedback but sellers cannot. Buyers will always have 100% positive regardless of their actions. A seller can leave positive feedback only (or elect to leave no feedback). A seller can still comment on negative feedback left on them.
2) Starting this month, sellers are responsible for items during shipping (ebay is saying that this has always been the case and they are only clarifying the issue). This means that if the post office loses the item, you are responsible. It also means that a signature should really be used.....which might be fine for USPS, but not Canada Post as it does not always have this as an economical option. Who wants to pay $85 shipping on a $35 item? This means more negative feedback for sellers.