PentaxForums.com

Go Back PentaxForums.com > Pentax Cameras > Pentax DSLR Discussion > Poor Pentax Repair Service?

Pentax DSLR Discussion Talk about Pentax Digital SLR modes, technique, operation, and problems here (K and *ist D series).

Reply
 
Thread Tools Search this Thread Display Modes
09-17-2009, 05:55 PM   #1
nah
Member
 
Location: New Westminster, Canada
Gallery Photos: 0
Posts: 94
Poor Pentax Repair Service?

Has anyone had to return their camera more than 1 time to get a problem fixed?

I've had my K20D since last August '08 and earlier this year (Apr '09) it developed a squeak with the e-dial, so I sent it back and they replaced the dial. It was gone for 3 weeks.

When I get it back, they didn't put it back properly so there's a soft spot on the camera as if something internal isn't flush. I send it back and they repaired that, gone for 2 weeks.

I get it back and now my shutter sticks at times when focusing and it's annoying! I haven't sent it back yet, but it's feeling like the camera is a lemon or Pentax Canada's repair depot is.

Luckily my camera has a 2 year warranty, when things are a little quieter, I'll be sending this thing in for the 3rd time. Not pleased with the repair quality from Pentax Canada at all.
nah is offline  
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


All times are GMT -7. The time now is 12:13 PM.