Ricoh Theta Z1 Now Shipping

Available worldwide after initial delay

By PF Staff in Product Updates on Sep 7, 2019

The Ricoh Theta Z1— a breakthrough 360-degree camera featuring dual 1" sensors— is now in stock at ready to ship at B&H Photo.  This marks the start of this camera's worldwide availability, which has been delayed for several months since its original announcement this February.  Only a small number of units had otherwise been available to date.

This camera promises to take spherical photography to the professional level.  We look forward to conducting an in-depth review in the near future; until then, you can learn more in the official announcement.

Or, if you're ready to jump in to the exciting world of spherical photography, order your Z1 today!

HD Pentax-DA 10-17mm Fisheye Now Shipping

New, updated version of the DA

By PF Staff in Product Updates on Aug 7, 2019

As of late last week, the new HD Pentax-DA 10-17mm fisheye lens is now in stock and ready to ship at the major Pentax dealers in the US. Order yours today!

This new lens builds on the outgoing SMC version of the DA 10-17mm; it incorporates the modern HD lens coating for better flare resistance, and it features a removable hood for better circular image support on full-frame cameras. 

You can compare the the two 10-17mm variants in our lens database.  Stay tuned for our in-depth review.

Ricoh GR III Now Shipping

In stock at select retailers

By PF Staff in Product Updates on Apr 6, 2019

The new Ricoh GR III, which we recently saw at the CP+ 2019 trade show in Japan, has finally started hitting the shelves following an initial wave of pre-orders which were filled last week.  As of April 5th, it is in stock at B&H Photo in the US, though other major retailers have not yet received stock.

Click here to order your GR III today

The GR III is a high-end compact APS-C camera which inherits a host of features from recent Pentax DSLRs, such as sensor-shift Shake Reduction.  Moreover, the camera builds on all of the sophisticated features from prior GR models.  The GR line's claim to fame is small size: the GR III, along with all of its predecessors, is easily pocketable.  As such, GRs have grown a reputation for being an excellent choice for street photography.

To learn more about the GR line, you might be interested in checking out our in-depth review of the original APS-C Ricoh GR.  Stay tuned for a review of the GR III itself in the coming months!

See also the GR III's press release and our camera database for the full specifications.

Note that Ricoh has recently posted a service notice which applies to select GR III cameras sold from early batches.  Some of these units have been reported to suffer from a minor button defect (which does not hinder operation or performance) which will be repaired free of charge (worldwide) and result in a warranty extension (US only).

Ricoh GR III Service Notice

Possible minor defect in early camera batches

By PF Staff in Product Updates on Apr 6, 2019

On April 3rd-4th, 2019, Ricoh Imaging posted service notices (across multiple regional websites) which apply to a small number of Ricoh GR III cameras from early production runs.  The affected cameras have a "slight tilt" in the 4-way controlled which reportedly exceeds expected tolerances.  The defect does not affect camera operation or performance.

Cameras with a serial number in the following ranges may have the defect:

  • 0010046 – 0022290
  • 2010043 – 2012044
  • 3010045 – 3010544
  • 4010041 – 4010230

If you own a GR III and believe your camera suffers from this problem, Ricoh will of course service it free of charge.  In the US, rather than initiating the request through Precision Camera (typically used for warranty work), Ricoh has set up a special web form for such request.  In other regions, the repair will be provided by the standard Pentax/Ricoh service center.  Details can be found in the following press releases:

In addition, in the US, Ricoh is offering a 90-day warranty extension for all cameras which may be affected by this problem (based on the serial number range in the press release below).  This extension must be claimed on this page by May 31st and is available regardless of whether your camera suffers from the defect or a repair is performed.  Note that since a 2-year warranty is offered in most other regions, such an extension does not appear to be offered in those regions.

At this time, we have been unable to obtain official information about the repair procedures in Australia and New Zealand, though we believe that the usual repair route through CR Kennedy will be used.

Press Release (North America)

Thank you for your patronage of RICOH IMAGING products.

We have recently discovered that a limited amount of RICOH GR III cameras that were sold in the North American market, may have a slight tilt to the 4-way controller. The specification of the controller allows for some movement, however we found that there are some units that have a more pronounced tilt.

We can confirm that this tilt has absolutely no influence on the camera functions or image quality. If you feel you are experiencing this pronounced tilt on your GRIII please click the link below and provide the requested information. You will be notified via email with instructions on how to complete the correction process.

GRIII Repair Registration

Ricoh Imaging stands behind our new GR III camera. To ensure continued use of your GR III camera and your confidence in your GR III camera, Ricoh Imaging will offer an extended 90 Day Warranty in addition to the normal 1-year manufacturer’s warranty to any cameras within the serial numbers that were released. Please register your camera via the below link and fill out the requested information, this must be completed by May 31, 2019. You will then receive an email communication from Ricoh extending your current GR III Manufacturer’s warranty.

GRIII Extended Warranty Registration

S/N’s that may be affected:
0010046 – 0022290
2010043 – 2012044
3010045 – 3010544
4010041 – 4010230

Thank you for your patience during this time as we continue to conduct internal due diligence on the controller setting. Until that time please continue using your GRIII without issue.

We sincerely apologize for any trouble and any inconvenience caused. We greatly appreciate your understanding and cooperation regarding this issue.

DA* 11-18mm F2.8 and HD FA 35mm F2 Now Shipping

New lenses in stock in the US and worldwide

By PF Staff in Product Updates on Mar 18, 2019

The recently-announced HD Pentax-DA* 11-18mm F2.8 (premium ultra-wide lens for APS-C) and HD Pentax-FA 35mm F2 (compact wide-angle lens for full frame) have now hit the shelves in the US and are ready to ship. The lenses are now also listed as in stock at European, Australian, and Japanese retailers.

If you're in the US and you'd like to add either of these lenses to your collection, you can do so from the our trusted retailers:

HD Pentax-DA* 11-18mm F2.8

HD Pentax-FA 35mm F2

Note: prices are accurate as of March 17, 2019, and are subject to change.

Please stay tuned for in-depth reviews of both lenses.  In particular, we will be taking a close look at how the 11-18mm stacks up against other popular ultra-wide lenses such as the DA 12-24mm F4.

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