Originally posted by Jewelltrail I once bought a polarizer @ the Amazon site, but the purchase was actually through Adorama. I.....the polarizer was horrible, and I tried calling Adorama to let them know this, but I could not get any help. I called Amazon, .....and they got a rep from Adorama on the line in a 3-way converstation in minutes. I got my money back in full, including shipping.
I'm pleased that this was resolved but sorry to read that we didn't look after you as we should have done right away. I'm just hoping that this happened a while back, because for sure we've improved in recent times.
I'm always only an email away for advice or any query with an order from Adorama.