Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
02-22-2011, 03:42 PM   #1
New Member




Join Date: May 2007
Location: Bay Area
Posts: 17
My Tokina Service review

Hey, just wanted to let you guys know how the service was for Tokina in their California service center.

I was experiencing some back-focus on a lens and sent it in. I didn't have any receipt but had the warranty card. Their website indicates receipt and warranty card required. They magically detected the date it was purchased somehow and repaired it in-warranty.

They also did not require me to send in my camera body. Sure enough, the lens focuses spot on now.

They service desk phone number usually goes to voicemail. Generally, communication is tricky and I didn't get any notifications on the progress. They received it and within 3 business days, I had it back in my hands. Suck a quick turnaround. Bear in mind I'm in CA too so shipping times are reduced. So thumbs up from me overall. They could make the user experience better if they used some simple software to provide customers updates in my opinion.

02-22-2011, 07:22 PM   #2
Veteran Member
borno's Avatar

Join Date: Nov 2006
Location: md-usa
Photos: Gallery | Albums
Posts: 2,580
That's good to know I can't remember hearing any feedback on tokina service before. I was pretty interested in the new 16-28mm f2.8 that just came out.
02-22-2011, 08:29 PM   #3
Pentaxian
Aegon's Avatar

Join Date: Jan 2008
Location: Portland, OR
Posts: 1,410
I've had a good with their service for paid service. The price was reasonable and the work good.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
card, k-mount, lens, pentax lens, service, slr lens, tokina, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
My review: Tokina AT-X 80-400mm - the most practical long tele!? chse Pentax SLR Lens Discussion 11 04-22-2010 03:50 PM
Tokina AT-X AF 28-70mm vs AT-X PRO 28-80mm review Siegfried Pentax SLR Lens Discussion 3 04-07-2010 02:31 PM
?? tokina szx 28-200 review(s) ?? dcmsox2004 Pentax SLR Lens Discussion 0 05-13-2008 09:30 AM
Tokina 16-50 review on Klaus's site(photozone.de) Priyantha Bleeker Pentax SLR Lens Discussion 7 06-11-2007 06:42 AM
Tokina (ie, Pentax) 50~135mm /f2.8 lens review at Watch Impress Katsura Pentax SLR Lens Discussion 7 12-19-2006 06:38 PM



All times are GMT -7. The time now is 06:44 PM. | See also: NikonForums.com, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top