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04-12-2011, 07:22 AM   #1
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lens warranty

Does Pentax require proof of purchase from an authorized lens dealer when dealing with lens warranties? I am asking this because i am in the market for a new lens and I doubt some of these companies on the internet are in the official dealer network.

04-12-2011, 07:27 AM   #2
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Yes, and that is exactly the reason.
The funds for warranty work have to come from somewhere, ie. the official dealer network channel.
Go to the website and chat with a support rep to confirm if you are still unsure.
04-12-2011, 11:29 AM   #3
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I had to send a lens in for service. I bought it at B&H and could not find the receipt. I e-mailed them and had a copy of the receipt in 15 minutes. Any more questions?

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