lens warranty

notskywalker · 04-12-2011, 07:22 AM

Does Pentax require proof of purchase from an authorized lens dealer when dealing with lens warranties? I am asking this because i am in the market for a new lens and I doubt some of these companies on the internet are in the official dealer network.

**crewl1** · 04-12-2011, 07:27 AM

Yes, and that is exactly the reason.
The funds for warranty work have to come from somewhere, ie. the official dealer network channel.
Go to the website and chat with a support rep to confirm if you are still unsure.

Spotmatic · 04-12-2011, 11:29 AM

I had to send a lens in for service. I bought it at B&H and could not find the receipt. I e-mailed them and had a copy of the receipt in 15 minutes. Any more questions?

04-12-2011, 07:22 AM	#1
notskywalker New Member Join Date: Mar 2011 Posts: 8	lens warranty Does Pentax require proof of purchase from an authorized lens dealer when dealing with lens warranties? I am asking this because i am in the market for a new lens and I doubt some of these companies on the internet are in the official dealer network.

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04-12-2011, 07:27 AM	#2
crewl1 Site Supporter Join Date: Jul 2010 Location: Los Angeles, CA Photos: Gallery \| Albums Posts: 9,807	Yes, and that is exactly the reason. The funds for warranty work have to come from somewhere, ie. the official dealer network channel. Go to the website and chat with a support rep to confirm if you are still unsure.

04-12-2011, 11:29 AM	#3
Spotmatic Senior Member Join Date: Aug 2007 Location: Ft. Myers Florida Posts: 169	I had to send a lens in for service. I bought it at B&H and could not find the receipt. I e-mailed them and had a copy of the receipt in 15 minutes. Any more questions?

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