Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
06-27-2011, 12:21 PM   #1
Forum Member




Join Date: Aug 2007
Location: Dublin, Ireland
Posts: 84
Tamron UK warranty duration?

My 17-50mm f/2.8 has developed a problem with it's zoom ring. It doesn't always catch, and is very notchy.

I emailed Tamron UK and they told me the lens has a 1 year warranty. There's nothing I can find on their website or the lens documentation that suggests it should be more, but I seem to remember hearing they had longer warranties than that.

Can anyone clear this up for me?

06-27-2011, 01:46 PM   #2
CMW
Inactive Account




Join Date: Jun 2011
Location: Herts
Posts: 4
You don't mention when you bought the lens or where. If you bought it in the UK (hence your email to Tamron UK?), you should know that the retailer has obligations under the Sale of Goods Act that are quite distinct from any warranty the manufacturer may offer. Briefly, if the lens develops a fault that has a design or manufacturing origin within a certain time, you can require the retailer (not the manufactuer) to remedy it. The time frame depends on matters such as cost and normal expectations. If your penny whistle breaks a year after purchase, you don't have a case; but the failure of a lens costing several hundred pounds after, say, 18 months is a different matter. Retailers like sometimes to pretend they don't have these obligations, but they do. Even if you bought the lens in Ireland, it's worth checking the legislation. (If you bought a 'grey import' I'm afraid you have little protection.) Good luck.
06-27-2011, 04:08 PM   #3
Forum Member




Join Date: Aug 2007
Location: Dublin, Ireland
Posts: 84
Original Poster
Thanks for your reply.

Unfortunately I bought it on ebay, although it included a receipt from Park cameras in the UK, where it was purchased in February of last year.

I've heard mention of 5 year warranties for Tamron elsewhere.

Tamron informed me that they would only send the lens to a UK address. This isn't really a problem as I have family there.
06-28-2011, 12:25 AM   #4
CMW
Inactive Account




Join Date: Jun 2011
Location: Herts
Posts: 4
Oh dear, afraid you have no come-back against Park Cameras of course, since their obligation was to the original purchaser. It seems that the Tamron warranty is 6 years in the US but only 1 year in the UK. Seems lopsided ....

Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
k-mount, lens, pentax lens, slr lens, tamron, uk, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
canadian tamron warranty? mhaws Pentax SLR Lens Discussion 4 06-24-2011 03:47 PM
Tamron bought from HK - warranty ok? secateurs Pentax SLR Lens Discussion 3 11-15-2010 02:54 PM
K20d flash duration charliezap Pentax DSLR Discussion 24 05-17-2010 08:17 PM
Tamron Six Year Warranty builttospill Pentax SLR Lens Discussion 6 01-01-2010 12:00 PM
flash duration Lowell Goudge Flashes, Lighting, and Studio 2 07-03-2009 03:29 PM



All times are GMT -7. The time now is 06:38 PM. | See also: NikonForums.com, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top