Originally posted by elho_cid If he exchanges it, someone else gets this lens. It will circulate until someone does what should be done.
Funny you should say that. That shouldn't happen. It should go back for repair (by the retailer) when you exchange it and not be resold until it is fixed.
But it obviously does not always happen. I bought one new lens from a retailer, and it appears I got a returned item being resold. The box showed visible signs of wear and tear and the serial number was old, proven by the serial number database on this site. I felt they sold me a bad copy several people had returned.
I won't name the retailer this happened with for several reasons. First, they did handle the return well. Second, naming a retailer problem online may not be a good idea. And I'm sure this is the exception and not the same at all retailers. It could have been an honest mistake too.
Yet, I'm thinking of upgrading to the K5 and based on my experience with this new lens, I'd buy it directly from the Manufacturer. Why? It's the same price there as the retailers with the rebate. Maybe there's less chance of getting a return from them (than the one company that sold me a returned item as "new") and less chance of getting a sensor stained old-stock camera sitting in a warehouse. If the retailers get the price down, I'll buy from the ones with good return policies. Actually, it'd be best for me if you could buy from a local camera store, but that's another thread.
Definitely send it back, but tell them why.
Last edited by pz1fan; 09-10-2011 at 12:30 PM.