Originally posted by Docrwm You keep singing the same song but its off tune. Changes in pricing should not precede functional changes in the quality and range of services or you run the very real risk of killing off a large percentage of your existing loyal customer base.
So you then believe Ricoh has no business insight, no skills and no plan, the United States is the only market on earth where they sell their products, and we are so important to Ricoh on a sales and profits basis that we deserve to purchase their products at a 35% or larger discount to the rest of the world.
Yet we Americans demand service, support, quality, marketing, local store presence and a Full Frame line up. All using Ricoh's capital FIRST while continuing to allow American online retailers to disrupt the entire world's pricing - and do so in the face of prohibitive currency exchange rates.
Fact is, the American customer base is already gone. No one here will buy anything new unless it is On Sale.