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05-01-2012, 02:56 AM   #1
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Sigma 30mm f/1.4 Damaged from Amazon

New to board,

Just received today from Amazon! Not very happy but need help with advice, please see photos..Packaged already prepped to be sent back, and hoping for a speedy replacement.

Has anyone experienced this from Sigma? Or, Amazon?

Very upset, and not sure who to blame. Any advice on how I should handle the situation?

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05-01-2012, 05:00 AM   #2
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I don't think it's Amazon. They probably didn't even open the box. I'd say, Sigma QC. Just send it back to Amazon, but contact them first, describe the defect and put the description in the box. (If you could print this photo, even better.) They'll replace it quickly.
05-01-2012, 05:21 AM   #3
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Amazon is great to deal with. They'll take it back with no issues.
05-01-2012, 08:18 AM   #4
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Wow, I've never seen a lens that looks like that before! Amazon is always great about dealing with such things...

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