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**nicoprod** · 07-08-2012, 06:46 AM

Hi just noticed that Amazon.com is NOT in the list of Pentax autorized dealer for lenses... It is in the list for cameras though....
I had to double chech that because Amazon doesn't mention anything about pentax warranty for lenses, But offers the Mack warranty....
Any comments on that? I was ready to buy a lens....

magkelly · 07-08-2012, 07:04 AM

I've been rather wondering this one myself. If I buy my K-30 and the 18-135 on Amazon is the Pentax warranty the same as if I bought it as B&H or Adorama or wherever? It won't be available for me to buy locally. I'll have to buy it online when the time comes but I don't want to pay more $$$ at the big stores if I can get it for a better price on Amazon with free shipping.

**nicoprod** · 07-08-2012, 07:15 AM

I would think it's covered by Pentax if it comes direct from Amazon or any other authorized dealers via Amazon, but not if it comes from a non-authorized dealer via Amazon... But I can't find confirmation from that.... My concern is that Mack deosn't cover the first 90 days...

**nicoprod** · 07-08-2012, 10:56 AM

I guess what I need to know is whether or not all Pentax lenses (DA 50-135 in this case) come with the 1 year manufacturer warranty no matter if it comes from a authorized dealer or not....

Adam · 07-08-2012, 11:05 AM - **1 Like**

A Pentax rep said that as long as you have a receipt that's not from ebay or paypal, and the item isn't marked as "grey market", then they will honor the warranty.

**nicoprod** · 07-08-2012, 11:18 AM

Does it mean buying from amazon warehouse is safe warranty wise?

LeDave · 07-08-2012, 11:26 AM

I don't think any used lenses are covered by manufacturer's warranty, such as the ones sold in Amazon marketplace. However I am almost certain that if you buy a new one directly off Amazon and not a third party dealer selling on Amazon, then it will come with manufacturer warranty.

**nicoprod** · 07-08-2012, 11:30 AM

Alright good enough. I'm getting that 7 yr Mack on top of it anyway. Good deal. (However Amazon still doesn't appear on the list of Pentax authorized dealer for lenses... which is weird)

Docrwm · 07-08-2012, 12:43 PM

Amazon themselves clearly state that items from their Warehouse sales are typically NOT covered by manufacturers warrant regardless of whether they are an AD for that brand new items.

Many of the lenses are returns (although not all from what I have gathered) and may be subject to parts missing, etc. Often the "discount" over what they cost BNIB from Amazon is so little that loosing the manufacturers warranty is not worth it to me (particularly on Tamron lenses with their 6 year warranty). Good luck with your purchase.

**nicoprod** · 07-08-2012, 01:05 PM

This is not warehouse sales, is it: Amazon.com: Pentax SMC DA* Series 50-135mm f/2.8 ED IF SDM Telephoto Zoom Lens for Pentax and Digital SLR Cameras: Camera & Photo

LeDave · 07-08-2012, 01:09 PM

Nope that's not a warehouse sale unless you click on "7 Used"

Docrwm · 07-08-2012, 01:20 PM

Originally posted by nicoprod

This is not warehouse sales, is it: Amazon.com: Pentax SMC DA* Series 50-135mm f/2.8 ED IF SDM Telephoto Zoom Lens for Pentax and Digital SLR Cameras: Camera & Photo

Sorry but you stated "Does it mean buying from amazon warehouse is safe warranty wise?" which is why I posted what I did.

**nicoprod** · 07-08-2012, 01:24 PM

I just talked to a Amazon rep.... He said first 30 days are money back garranty and then I have to deal with Pentax one year warranty. Then I told him about Amazon NOT being in the list of authorized dealer for lenses and he got confused and suggested I call Pentax... Then I asked him if he could garantee me the lens comes with the manufacturer warranty and he.... couldn't.
That's annoying....
It's the same price at B&H but Amazon offers 12 month no interest....and a 7 yr Mack warranty... and free 2 days shipping.

Docrwm · 07-08-2012, 01:38 PM

Originally posted by nicoprod

I just talked to a Amazon rep.... He said first 30 days are money back garranty and then I have to deal with Pentax one year warranty. Then I told him about Amazon NOT being in the list of authorized dealer for lenses and he got confused and suggested I call Pentax... Then I asked him if he could garantee me the lens comes with the manufacturer warranty and he.... couldn't.
That's annoying....
It's the same price at B&H but Amazon offers 12 month no interest....and a 7 yr Mack warranty... and free 2 days shipping.

You got an answer from Adam but that wasn't good enough? Wow. Good luck, peace out.

**nicoprod** · 07-08-2012, 01:52 PM

Originally posted by Docrwm

You got an answer from Adam but that wasn't good enough? Wow. Good luck, peace out.

Who are you to decide what's good enough for me? I appreciate everybody's help but I can investigate on this as long as I want.

07-08-2012, 06:46 AM	#1
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528	Amazon authorized dealer for Pentax lenses? Hi just noticed that Amazon.com is NOT in the list of Pentax autorized dealer for lenses... It is in the list for cameras though.... I had to double chech that because Amazon doesn't mention anything about pentax warranty for lenses, But offers the Mack warranty.... Any comments on that? I was ready to buy a lens....

07-08-2012, 01:24 PM	#13
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	I just talked to a Amazon rep.... He said first 30 days are money back garranty and then I have to deal with Pentax one year warranty. Then I told him about Amazon NOT being in the list of authorized dealer for lenses and he got confused and suggested I call Pentax... Then I asked him if he could garantee me the lens comes with the manufacturer warranty and he.... couldn't. That's annoying.... It's the same price at B&H but Amazon offers 12 month no interest....and a 7 yr Mack warranty... and free 2 days shipping. Last edited by nicoprod; 07-08-2012 at 01:36 PM.

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07-08-2012, 07:04 AM	#2
magkelly Veteran Member Join Date: May 2010 Photos: Gallery Posts: 5,901	I've been rather wondering this one myself. If I buy my K-30 and the 18-135 on Amazon is the Pentax warranty the same as if I bought it as B&H or Adorama or wherever? It won't be available for me to buy locally. I'll have to buy it online when the time comes but I don't want to pay more $$$ at the big stores if I can get it for a better price on Amazon with free shipping.

07-08-2012, 07:15 AM	#3
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	I would think it's covered by Pentax if it comes direct from Amazon or any other authorized dealers via Amazon, but not if it comes from a non-authorized dealer via Amazon... But I can't find confirmation from that.... My concern is that Mack deosn't cover the first 90 days...

07-08-2012, 10:56 AM	#4
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	I guess what I need to know is whether or not all Pentax lenses (DA 50-135 in this case) come with the 1 year manufacturer warranty no matter if it comes from a authorized dealer or not....

07-08-2012, 11:05 AM - 1 Like	#5
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,608	A Pentax rep said that as long as you have a receipt that's not from ebay or paypal, and the item isn't marked as "grey market", then they will honor the warranty.

07-08-2012, 11:18 AM	#6
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	Does it mean buying from amazon warehouse is safe warranty wise?

07-08-2012, 11:26 AM	#7
LeDave Veteran Member Join Date: Jun 2009 Location: Minneapolis - St. Paul Photos: Gallery Posts: 3,067	I don't think any used lenses are covered by manufacturer's warranty, such as the ones sold in Amazon marketplace. However I am almost certain that if you buy a new one directly off Amazon and not a third party dealer selling on Amazon, then it will come with manufacturer warranty.

07-08-2012, 11:30 AM	#8
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	Alright good enough. I'm getting that 7 yr Mack on top of it anyway. Good deal. (However Amazon still doesn't appear on the list of Pentax authorized dealer for lenses... which is weird)

07-08-2012, 12:43 PM	#9
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285	Amazon themselves clearly state that items from their Warehouse sales are typically NOT covered by manufacturers warrant regardless of whether they are an AD for that brand new items. Many of the lenses are returns (although not all from what I have gathered) and may be subject to parts missing, etc. Often the "discount" over what they cost BNIB from Amazon is so little that loosing the manufacturers warranty is not worth it to me (particularly on Tamron lenses with their 6 year warranty). Good luck with your purchase.

07-08-2012, 01:05 PM	#10
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	This is not warehouse sales, is it: Amazon.com: Pentax SMC DA* Series 50-135mm f/2.8 ED IF SDM Telephoto Zoom Lens for Pentax and Digital SLR Cameras: Camera & Photo

07-08-2012, 01:09 PM	#11
LeDave Veteran Member Join Date: Jun 2009 Location: Minneapolis - St. Paul Photos: Gallery Posts: 3,067	Nope that's not a warehouse sale unless you click on "7 Used"

07-08-2012, 01:20 PM	#12
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285	Originally posted by nicoprod This is not warehouse sales, is it: Amazon.com: Pentax SMC DA* Series 50-135mm f/2.8 ED IF SDM Telephoto Zoom Lens for Pentax and Digital SLR Cameras: Camera & Photo Sorry but you stated "Does it mean buying from amazon warehouse is safe warranty wise?" which is why I posted what I did.

07-08-2012, 01:38 PM	#14
Docrwm Veteran Member Join Date: Sep 2010 Location: Somewhere in the Southern US Photos: Gallery \| Albums Posts: 12,285	Originally posted by nicoprod I just talked to a Amazon rep.... He said first 30 days are money back garranty and then I have to deal with Pentax one year warranty. Then I told him about Amazon NOT being in the list of authorized dealer for lenses and he got confused and suggested I call Pentax... Then I asked him if he could garantee me the lens comes with the manufacturer warranty and he.... couldn't. That's annoying.... It's the same price at B&H but Amazon offers 12 month no interest....and a 7 yr Mack warranty... and free 2 days shipping. You got an answer from Adam but that wasn't good enough? Wow. Good luck, peace out.

07-08-2012, 01:52 PM	#15
nicoprod Site Supporter Join Date: Nov 2010 Location: New Berlin, WI Photos: Gallery \| Albums Posts: 528 Original Poster	Originally posted by Docrwm You got an answer from Adam but that wasn't good enough? Wow. Good luck, peace out. Who are you to decide what's good enough for me? I appreciate everybody's help but I can investigate on this as long as I want.

Amazon authorized dealer for Pentax lenses?

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