Originally posted by Whitewind Well if the responses to this thread are any indication of what the marketplace is like then my future dealings should go smoothly and uneventfully. Unlike my eBay adventures the worse of which was a seller who insisted that Hawaii wasn't a part of the 50 States (he got banned and I ended up suing the guy over breach of contract, it was a big ticket item). Just goes to show you never know who has legal training.
While I can't speak for the entire PF MarketPlace community, I can speak for myself, and those that I've shared transactions with (which you can find via my marketplace feedback). I have never, not once, had an issue with any transaction here, to include several requests to pay extra special attention to packaging as the shipping would take them to Afghanistan where I am now - and this is for rather expensive lenses - the DA* 55 f/1.4 and the Sigma 30 f/1.4. I have sold items as well, and never once had any issues with receiving payment. Communication has always been spectacular, and never an issue.
Regarding myself, I sold my DA 12-24 prior to deployment. I was packing the lens and as I was putting it in the box, I fumbled it and dropped it on the floor (I felt like such an idiot). After my initial panic attack was over, I tested the lens and found that there was no adverse affects on
any of the lens elements, and the focus ring was still buttery smooth, including with 100% functioning AF. The zoom, on the other hand, I noticed something was off. At around the 21mm mark, there was a slight "hump" or friction point that was noticeable, but did not affect the overall use of the lens - it just required a tad bit (seriously very minor) more pressure to continue through the zoom range in both directions.
I would be lying if I said I didn't contemplate just putting it in the box and sending it (I'm still human), but I couldn't allow myself to do it. It would have been very easy too, because in a weeks (well before he would have received the package since I was in Germany and he was in the Western U.S.), I would be in Afghanistan, it would be a huge pain in the ass to undo the transaction, and another motivation for me to get rid of the lens was I had replaced it with my Sigma 8-16 and DA* 16-50 combo (much, much better and more versatile), and I had no desire to bring it on my deployment. So I emailed the intended recipient (
whom had already sent me the payment in full), and told him what happened, that how despite testing the lens and finding not a single fault other than the slightly pinched zoom ring @ 21mm, I told him that I would immediately honor a request for a full refund should he no longer be 100% comfortable with the transaction, and without any questions. He appreciably accepted the refund.
I found another buyer that was willing to buy the lens for a bit of a discount from what I originally had received from the first buyer, despite knowing what had happened, which I told him immediately about when he expressed interest.
I lost $100 (because like I said, it would have been too easy to sell it and blame it on the shipping, and then disappear into a hassle of "I'm currently deployed to Afghanistan," but my conscious was clear, and I knew I had done the right thing. Most importantly, however, (and this is what I use as my personal litmus test to judge the "justness" of a certain situation), had I been on the receiving end of the transaction, I would have been 100% comfortable with the level of transparency and honesty to make an informed decision, never having felt cheated, mislead, or deceived.
-Heie