Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
02-21-2008, 11:54 PM   #1
Pentaxian




Join Date: Feb 2008
Location: Oakland, CA
Posts: 1,086
Suspect DA*16-50

I'm new to the forum....well actually I've been lurking and soaking up info over the past couple of months. Anywho. Just received my K10D and DA*16-50 from B&H via UPS. Upon opening the box noticed that the lens box looked a little worn as if it had been shipped a few times. Having read about others who had received a substandard 16-50 lens, I had a suspicion my new lens was not new. After some testing...suspicions confirmed. So a couple of points that I wanted to get your take on.
1. Is there any harm in posting the serial number of lens that I'm returning? To help others who may receive it from B&H
2. Is it ethical for B&H to turn around a known bad lens. (I'm assuming that the person who purchased and returned it before me told them of the reason for the return)
3. Now I'm leary of the K10D that I also just purchased from B&H is it also a return? The warranty card had a red circle above the bar code. The camera box was not completely closed (does that mean anything?) I haven't seen any threads of common problems with the K10D. Is there anything that I should be specifically keen to try out.

Anyway now I'm a nervous new K10D owner wondering if B&H sent me secondhand goods. thanks

02-22-2008, 12:34 AM   #2
Veteran Member
blende8's Avatar

Join Date: Feb 2007
Location: Bremen, Germany
Photos: Albums
Posts: 1,484
1. no
2. no

I have heard similar reports like yours.
Apparently shops or even Pentax itself are shipping returned lenses again and again.
In Germany (Europe?) all Pentax packages have a seal. Sometimes the seal was already broken or it was fixed.

Be warned!
02-22-2008, 06:34 AM   #3
Pentaxian




Join Date: Feb 2008
Location: Oakland, CA
Posts: 1,086
Original Poster
Stay away from SN 9017292

I am going to return the lens and ask B&H about their policies....rebounding returned items, and sealing packages etc. I don't want to disparage B&H as there have been a number of favorable reviews on this forum and in general about them. But I am disappointed and that is the risk one takes with online sellers.
02-22-2008, 06:42 AM   #4
Senior Member
ankit's Avatar

Join Date: Dec 2007
Location: Cambridge, MA
Posts: 140
For the K10D you can find out the number of actuations it has had by looking at the EXIF information in the PEF/DNG files (maybe jpeg also). Take a look at exiftool. My new K10D had around 100 actuations when I received it (testing etc. at the factory?), but if this number was larger (say, 1000), I would be worried.

02-22-2008, 06:44 AM   #5
Forum Member
smokey's Avatar

Join Date: Sep 2007
Location: Salina, KS
Posts: 92
Someone commented about starting a thread with the 'defective' serial numbers. I can contribute. B&H should be getting my return in a few days, adn I recorded the serial number for my records.
02-22-2008, 07:30 AM   #6
Pentaxian




Join Date: Feb 2008
Location: Oakland, CA
Posts: 1,086
Original Poster
Ankit,
How do I check for the number of actuations....didn't see anything in the manual.

thanks
02-22-2008, 07:37 AM   #7
Senior Member
ankit's Avatar

Join Date: Dec 2007
Location: Cambridge, MA
Posts: 140
QuoteOriginally posted by Dice Quote
Ankit,
How do I check for the number of actuations....didn't see anything in the manual.

thanks
Try opening one of the photos you've taken using exiftool: ExifTool by Phil Harvey

It should show you the actuations number for that photo in one of the fields.
02-22-2008, 08:36 AM   #8
Veteran Member
wlachan's Avatar

Join Date: Sep 2006
Location: Canada
Photos: Albums
Posts: 2,626
QuoteOriginally posted by Dice Quote
2. Is it ethical for B&H to turn around a known bad lens. (I'm assuming that the person who purchased and returned it before me told them of the reason for the return)
3. Now I'm leary of the K10D that I also just purchased from B&H is it also a return? The warranty card had a red circle above the bar code. The camera box was not completely closed (does that mean anything?) I haven't seen any threads of common problems with the K10D. Is there anything that I should be specifically keen to try out.

Anyway now I'm a nervous new K10D owner wondering if B&H sent me secondhand goods. thanks

"Recycling" returned goods is not a rare practice IMHO regardless of venders. Together with poorer shipping packaging these days even with B&H, buying online is not as pleasant as what it used to be.

02-22-2008, 08:43 AM   #9
Pentaxian




Join Date: Feb 2008
Location: Oakland, CA
Posts: 1,086
Original Poster
Josh at B&H was kind enough. Policies-they claim they don't rebound returned items, they claim that they never open lens or body boxes, and they were shocked that their shipping people shipped out products that were not closed. Well I'm returning both the K10d and the DA*16-50. I appreciate that they aren't hassling me but I'm still disappointed that I have to wait another 10 days or so until I can enter the digital SLR age.

I'm going back and forth on whether to risk getting another bad 16-50 but the weathersealing and focal length is perfect for my outdoor activities so I'll roll the dice.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
box, couple, da*16-50, k-mount, k10d, lens, pentax lens, return, slr lens
Thread Tools Search this Thread
Search this Thread:

Advanced Search



All times are GMT -7. The time now is 01:54 PM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top