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03-12-2013, 05:04 PM   #1
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Lens auto-focus repair turn-around?

Greetings -

I am Dyke Stiles, located in Cache Valley, Utah.

I have recently sent off my 35mm 50-135 lens (the big one) since the auto-focus has failed,
and was wondering when I can expect to hear something back...

Thanks.

03-12-2013, 05:22 PM   #2
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QuoteOriginally posted by Dyke Quote
Greetings -

I am Dyke Stiles, located in Cache Valley, Utah.

I have recently sent off my 35mm 50-135 lens (the big one) since the auto-focus has failed,
and was wondering when I can expect to hear something back...

Thanks.
Since you're in UT at least the shipping should be quick! Generally our members have experience a turnaround time of 2-6 weeks.

Adam
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03-12-2013, 06:15 PM   #3
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Join Date: Mar 2011
Location: Bristol, NY - Finger Lakes Region
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Once your lens is received by CRIS (CRISCAM.com) you can call them (Phone:800.799.0293) and get login info so you can follow your lens repair online as it goes through the repair process. The repair form you view will show your repair status/what they did to fix it and the date they ship it back to you with tracking number. They will ship it back to you in a new box packed very well for safe travel.

Last edited by jcp5; 03-12-2013 at 06:31 PM.
03-12-2013, 07:40 PM   #4
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Many thanks on my Pentax turn-around question.

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