Quote: In early December, I ordered the 50mm lens from Beach . . . charged my card the day I ordered but,
snip
Funny, Beach manged to charge my card within minutes of my placing the order but the credit took three days.
Will i ever do business with Beach again . . . NO WAY.
In case you have not noticed, Pentax has put out new rebates and, I believe, they are continuing the 100 rebate on the 10-17 . . . I suggest going elsewhere.
I am a customer service manager for a corporation (not Beach) of 22 brick-and-mortar stores and website, so I have some knowledge of every way something can go wrong :-) And believe me, it is a daily thing to see what is "not" going correctly with any of our email/billing/inventory/website software systems, or inventory discrepancies. I am not defending Beach at all, but I got my K100D body and 10-17 in November without incident or tears, and they in fact suggested I send it to my work so as to not have it sitting on the doorstep.
We do not charge a card until the order ships, so that aspect of it was a little bothersome. But 17th St Photo and I think B&H was the same way.
Oh, and it takes a few days for the bank process a CC refund, though the charge sure goes through fast.