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tabl10s · 11-01-2013, 02:23 PM

CRIS can do just about all the brands and if they're the best, you might be doing yourself a disservice. I sent a lens that would only focus to infinity but not back. I had the problem for six months and couldn't be bothered to deal with it. When I did, it cost $97 plus shipping and about 1.5 weeks and came back super clean.

I plan to get two K-3's and will send them with lenses to be calibrated with full confidence the job will be done right.

SpecialK · 11-01-2013, 02:42 PM

My only experience with them is trying to complete their online form (error message, directed to report it) and sending an email about the error and asking for instructions on Sunday night - yet to be returned as of Friday afternoon, and a phone message last night, no response. I have 3 items to send in...one warranty, two not.

tabl10s · 11-01-2013, 05:58 PM

You can send a regular email stating problem and serial numbers and give the the payment info over the phone.

Driline · 11-01-2013, 06:17 PM

Originally posted by tabl10s

I plan to get two K-3's and will send them with lenses to be calibrated with full confidence the job will be done right.

What if you have 16 lenses? I don't understand sending one lens to calibrate with the camera?

tabl10s · 11-04-2013, 02:39 AM

Everything would be sent except for the '300.

Driline · 11-04-2013, 02:07 PM

Originally posted by tabl10s

Everything would be sent except for the '300.

No way would I do that. You gotta be outta your mind to send a dozen lenses worth thousands of dollars plus shipping both ways. Not me no sir

lytrytyr · 11-04-2013, 03:03 PM

Originally posted by Driline

You gotta be outta your mind to send a dozen lenses worth thousands of dollars plus shipping both ways.

Unless you have vintage lenses, you could insure the package.
Worst case, you get to replace your SMCs with HDs!

tabl10s · 11-04-2013, 05:25 PM

I am outta my mind which is why I'm obsessing with this hobby....again.

Driline · 11-14-2013, 05:59 PM

Got my DA 21 back from CRIS today. $123.00 Repaired focus mechanism, Adjusted to manufacturers specs. I did some preliminary testing with a focus chart inside. Wow what a difference! Focus is spot on. Lens looks like new. In and out in 2 weeks. Highly recommend.

JuanEstrada · 01-21-2014, 07:13 PM

Hello everyone!

I sent an email to CRIS to see if they can do preemptive maintenance to my SMC A 35-105 f3.5 but they cannot of course because of the lens' age.

it would be great if I could find a disassembly video or pictures to know how not to screw up this awesome lens... it is working fine, I just need to clean it up in the inside....

stormtech · 01-21-2014, 09:00 PM

Originally posted by JuanEstrada

Hello everyone!

I sent an email to CRIS to see if they can do preemptive maintenance to my SMC A 35-105 f3.5 but they cannot of course because of the lens' age.

it would be great if I could find a disassembly video or pictures to know how not to screw up this awesome lens... it is working fine, I just need to clean it up in the inside....

I think Eric would be able to help you. An upstanding repair guy who works on a lot of older Pentax gear.

Eric's Camera Repair

vonBaloney · 01-21-2014, 09:04 PM

Yes, Eric can definitely take care of that. And probably for less than what CRIS would charge (if they would do it).

JuanEstrada · 01-22-2014, 07:49 PM

Thanks for the answer guys, I'm emailing Eric right away!

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11-01-2013, 02:23 PM	#31
tabl10s Veteran Member Join Date: Jun 2011 Location: Sacramento(formerly from B'Ham, England). Posts: 1,424	CRIS can do just about all the brands and if they're the best, you might be doing yourself a disservice. I sent a lens that would only focus to infinity but not back. I had the problem for six months and couldn't be bothered to deal with it. When I did, it cost $97 plus shipping and about 1.5 weeks and came back super clean. I plan to get two K-3's and will send them with lenses to be calibrated with full confidence the job will be done right.

11-01-2013, 02:42 PM	#32
SpecialK Pentaxian Join Date: Dec 2006 Location: So California Photos: Gallery Posts: 16,482	My only experience with them is trying to complete their online form (error message, directed to report it) and sending an email about the error and asking for instructions on Sunday night - yet to be returned as of Friday afternoon, and a phone message last night, no response. I have 3 items to send in...one warranty, two not.

11-01-2013, 05:58 PM	#33
tabl10s Veteran Member Join Date: Jun 2011 Location: Sacramento(formerly from B'Ham, England). Posts: 1,424	You can send a regular email stating problem and serial numbers and give the the payment info over the phone.

11-01-2013, 06:17 PM	#34
Driline Pentaxian Join Date: Dec 2012 Location: IOWA Where the Tall Corn Grows Photos: Gallery Posts: 3,708	Originally posted by tabl10s I plan to get two K-3's and will send them with lenses to be calibrated with full confidence the job will be done right. What if you have 16 lenses? I don't understand sending one lens to calibrate with the camera?

11-04-2013, 02:39 AM	#35
tabl10s Veteran Member Join Date: Jun 2011 Location: Sacramento(formerly from B'Ham, England). Posts: 1,424	Everything would be sent except for the '300.

11-04-2013, 02:07 PM	#36
Driline Pentaxian Join Date: Dec 2012 Location: IOWA Where the Tall Corn Grows Photos: Gallery Posts: 3,708	Originally posted by tabl10s Everything would be sent except for the '300. No way would I do that. You gotta be outta your mind to send a dozen lenses worth thousands of dollars plus shipping both ways. Not me no sir

11-04-2013, 03:03 PM	#37
lytrytyr Pentaxian Join Date: Nov 2011 Photos: Gallery \| Albums Posts: 4,310	Originally posted by Driline You gotta be outta your mind to send a dozen lenses worth thousands of dollars plus shipping both ways. Unless you have vintage lenses, you could insure the package. Worst case, you get to replace your SMCs with HDs!

11-04-2013, 05:25 PM	#38
tabl10s Veteran Member Join Date: Jun 2011 Location: Sacramento(formerly from B'Ham, England). Posts: 1,424	I am outta my mind which is why I'm obsessing with this hobby....again.

11-14-2013, 05:59 PM	#39
Driline Pentaxian Join Date: Dec 2012 Location: IOWA Where the Tall Corn Grows Photos: Gallery Posts: 3,708	Got my DA 21 back from CRIS today. $123.00 Repaired focus mechanism, Adjusted to manufacturers specs. I did some preliminary testing with a focus chart inside. Wow what a difference! Focus is spot on. Lens looks like new. In and out in 2 weeks. Highly recommend.

01-21-2014, 07:13 PM	#40
JuanEstrada Forum Member Join Date: Jan 2014 Location: Bogotá, Colombia! Posts: 87	Hello everyone! I sent an email to CRIS to see if they can do preemptive maintenance to my SMC A 35-105 f3.5 but they cannot of course because of the lens' age. it would be great if I could find a disassembly video or pictures to know how not to screw up this awesome lens... it is working fine, I just need to clean it up in the inside....

01-21-2014, 09:00 PM	#41
stormtech Veteran Member Join Date: Jan 2011 Location: In the boonies (NW Penna) Photos: Gallery \| Albums Posts: 5,744	Originally posted by JuanEstrada Hello everyone! I sent an email to CRIS to see if they can do preemptive maintenance to my SMC A 35-105 f3.5 but they cannot of course because of the lens' age. it would be great if I could find a disassembly video or pictures to know how not to screw up this awesome lens... it is working fine, I just need to clean it up in the inside.... I think Eric would be able to help you. An upstanding repair guy who works on a lot of older Pentax gear. Eric's Camera Repair

01-21-2014, 09:04 PM	#42
vonBaloney Pentaxian Join Date: Oct 2011 Location: Albuquerque, NM Posts: 6,029	Yes, Eric can definitely take care of that. And probably for less than what CRIS would charge (if they would do it).

01-22-2014, 07:49 PM	#43
JuanEstrada Forum Member Join Date: Jan 2014 Location: Bogotá, Colombia! Posts: 87	Thanks for the answer guys, I'm emailing Eric right away!

post your CRIS lens repair experience and cost

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