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02-06-2014, 03:09 PM   #1
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My DA*50-135mm for repair (SDM) how long?

Mack Camera just sent my DA*50-135mm to Pentax (USA) for repair. Do you guys have any idea how long it typically takes for Pentax to replace a SDM on this lens, and if they replace with a improved version of the SDM ??

Thanks

02-06-2014, 03:10 PM   #2
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QuoteOriginally posted by nicoprod Quote
Mack Camera just sent my DA*50-135mm to Pentax (USA) for repair. Do you guys have any idea how long it typically takes for Pentax to replace a SDM on this lens, and if they replace with a improved version of the SDM ??

Thanks
The turnaround time varies, I've heard reports of it being anywhere from 2 weeks to 2 months, depending on parts availability and the nature of the repair.

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02-06-2014, 03:17 PM   #3
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How about the SDM, is it replaced with the version that typically fails? or did they figure out a fix? Mine was freezing after a couple of days not being used, then it was making that squeaking noise...
02-06-2014, 04:52 PM   #4
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QuoteOriginally posted by nicoprod Quote
Mack Camera just sent my DA*50-135mm to Pentax (USA) for repair. Do you guys have any idea how long it typically takes for Pentax to replace a SDM on this lens, and if they replace with a improved version of the SDM ??

Thanks
How much is the going to cost if you don't mind me asking?

02-06-2014, 05:03 PM   #5
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QuoteOriginally posted by abieleck Quote
How much is the going to cost if you don't mind me asking?
I bought a 7yr Mack warranty when I bought the lens, anticipating SDM issues. The warranty was $39. This SDM replacement is at no charge.
02-06-2014, 05:07 PM   #6
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My 50-135 went to repair Nov. 16. Haven't heard anything yet.
Last time it went for repair, I got it back fairly quickly.

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02-06-2014, 05:38 PM   #7
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QuoteOriginally posted by nicoprod Quote
How about the SDM, is it replaced with the version that typically fails? or did they figure out a fix? Mine was freezing after a couple of days not being used, then it was making that squeaking noise...
If they end up replacing the whole mechanism, they'll put in the new one. But I can't say for sure because I'm sure there are different types of repairs based on what's damaged.


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02-06-2014, 06:12 PM   #8
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In Aus it takes about 6 weeks
02-06-2014, 08:40 PM   #9
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Just convert it to screwdrive if you are out of warranty. Way better than splashing the cash for something so unreliable
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