Originally posted by tibbitts I took the reply to mean that if it's "returned as defective" or "described by the customer as defective", it's returned to the source, without further testing or interpretation.
some people just buy things to look at 'em, then return it... there was a guy on dpr who was buying camera gear online and letting it sit on his table, never taking it out of the box, until the 30 day or whatever return limit, at which time he would request an rma and ship it back... still unopened!
so he got banned by amazon or b&h or whoever it was, and he started a thread on dpr, telling people not to shop there, because they provided bad service.
the vendor was eating the return shipping cost, and having to expend resources for restocking or whatever.
the thread got ugly, because he had done it several times, and a couple of people were defending his behavior, lol