Originally posted by boriscleto You were likely chatting with a bot.
OK just for fun I did this:
Quote: Thomas C.
Thank you for contacting Ricoh Technical Support Chat. How may I help you?
Me
Are you, Thomas C., a bot?
Thomas C.
Not to my knowledge.
Me
Do you know what a bot is?
Thomas C.
I guess a robot?
Me
An automated reply in a chat.
Thomas C.
NO
Me
Are these replys automated?
Me
Am I talking to a real person or an automation?
Thomas C.
a real person
Me
Good.
Thomas C.
How may I help you?
Me
Here is my question:
Me
You should get your stuff together on your US website. This lens here: PENTAX DA 35mm f/2.4 AL | Ricoh Imaging has the name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6. Whoever designed this website was terrible, even I could have done a better job!
Thomas C.
I am sorry you are having problems with the site. I can forward this complaint to corperate office.
Me
Thank you.
If it is a bot it is quite convincing, especially since it made spelling errors.