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12-10-2015, 01:06 PM   #1
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Richo's new Online lens brochure

I was sifting through Richo's new online lens brochure since the old link does not work anymore and I noticed they have the wrong picture for the 35mm f2.4...


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12-10-2015, 01:08 PM   #2
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Explanation: It is the US website...
12-10-2015, 01:13 PM   #3
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The right picture is there in my browser...if you click on DA.

Name:  Screen Shot 2015-12-10 at 3.13.57 PM.png
Views: 693
Size:  82.0 KB

But they have 2 listings, and 1 has the picture of the SMC DA 35 Ltd.

Name:  Screen Shot 2015-12-10 at 3.12.30 PM.png
Views: 674
Size:  70.4 KB

But I hadn't even noticed they added most of the lenses that had been missing.
12-10-2015, 01:15 PM - 1 Like   #4
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QuoteOriginally posted by boriscleto Quote
The right picture is there in my browser...
I want a 35ltd f2.8 macro at that price....

12-10-2015, 01:15 PM   #5
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QuoteOriginally posted by boriscleto Quote
The right picture is there in my browser...
Uhh, no. That is a picture of this not this.

I would go for a 35mm/2.8 Ltd Macro for $149 though...
12-10-2015, 01:18 PM   #6
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QuoteOriginally posted by bertwert Quote
Uhh, no. That is a picture of this not this.

I would go for a 35mm/2.8 Ltd Macro for $149 though...
If you click on DA there are 2 listings...in fact, you don't even have to click on DA. Just scroll down...
12-10-2015, 01:19 PM   #7
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They have the 35mm 2.4 AL listed twice at the same price. One has the Macro pic, the other has the correct pic. The correct one is further down.
12-10-2015, 01:23 PM   #8
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Oh GOD!

Look at it PENTAX DA 35mm f/2.4 AL | Ricoh Imaging.
Name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6

12-10-2015, 01:26 PM   #9
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Click on the image and then scroll down to the specifications . . . . . . . !
12-10-2015, 01:30 PM   #10
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I want to email Ricoh about their stupidity on their US website, but can't find a contact...
12-10-2015, 01:32 PM   #11
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QuoteOriginally posted by bertwert Quote
I want to email Ricoh about their stupidity on their US website, but can't find a contact...
They wouldn't look at it anyway.
12-10-2015, 01:33 PM   #12
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QuoteOriginally posted by boriscleto Quote
They wouldn't look at it anyway.
I know...

I contacted them in the chat and got this:
QuoteQuote:
Paul C.
Thank you for contacting Ricoh Chat, how may we help you
Me
You should get your stuff together on your US website. This lens here: PENTAX DA 35mm f/2.4 AL | Ricoh Imaging has the name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6. Whoever designed this website was terrible, even I could have done a better job!
Paul C.
I would be happy to let the Corporate office know about this
Me
Thank you.
Paul C.
not a problem , Thank you for the input
But will he actually do that? And would the corporate office even read anything he sends?

Last edited by bertwert; 12-10-2015 at 01:40 PM.
12-10-2015, 01:43 PM - 1 Like   #13
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QuoteOriginally posted by bertwert Quote
I know...

I contacted them in the chat and got this:

But will he actually do that? And would the corporate office even read anything he sends?
You were likely chatting with a bot.
12-10-2015, 01:46 PM   #14
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QuoteOriginally posted by boriscleto Quote
You were likely chatting with a bot.
Probably
12-10-2015, 01:49 PM   #15
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QuoteOriginally posted by bertwert Quote
But will he actually do that? And would the corporate office even read anything he sends?
"Your complaint is very important to us."
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