Richo's new Online lens brochure

**hjoseph7** · 12-10-2015, 01:06 PM

I was sifting through Richo's new online lens brochure since the old link does not work anymore and I noticed they have the wrong picture for the 35mm f2.4...

lenses | Ricoh Imaging

bertwert · 12-10-2015, 01:08 PM

Explanation: It is the US website...

**boriscleto** · 12-10-2015, 01:13 PM

The right picture is there in my browser...if you click on DA.

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But they have 2 listings, and 1 has the picture of the SMC DA 35 Ltd.

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But I hadn't even noticed they added most of the lenses that had been missing.

virusn3t · 12-10-2015, 01:15 PM - **1 Like**

Originally posted by boriscleto

The right picture is there in my browser...

I want a 35ltd f2.8 macro at that price....

bertwert · 12-10-2015, 01:15 PM

Originally posted by boriscleto

The right picture is there in my browser...

Uhh, no. That is a picture of this not this.

I would go for a 35mm/2.8 Ltd Macro for $149 though...

**boriscleto** · 12-10-2015, 01:18 PM

Originally posted by bertwert

Uhh, no. That is a picture of this not this.

I would go for a 35mm/2.8 Ltd Macro for $149 though...

If you click on DA there are 2 listings...in fact, you don't even have to click on DA. Just scroll down...

disord3r · 12-10-2015, 01:19 PM

They have the 35mm 2.4 AL listed twice at the same price. One has the Macro pic, the other has the correct pic. The correct one is further down.

bertwert · 12-10-2015, 01:23 PM

Oh GOD!

Look at it PENTAX DA 35mm f/2.4 AL | Ricoh Imaging.
Name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6

percy · 12-10-2015, 01:26 PM

Click on the image and then scroll down to the specifications . . . . . . . !

bertwert · 12-10-2015, 01:30 PM

I want to email Ricoh about their stupidity on their US website, but can't find a contact...

**boriscleto** · 12-10-2015, 01:32 PM

Originally posted by bertwert

I want to email Ricoh about their stupidity on their US website, but can't find a contact...

They wouldn't look at it anyway.

bertwert · 12-10-2015, 01:33 PM

Originally posted by boriscleto

They wouldn't look at it anyway.

I know...

I contacted them in the chat and got this:

Quote:

Paul C.
Thank you for contacting Ricoh Chat, how may we help you
Me
You should get your stuff together on your US website. This lens here: PENTAX DA 35mm f/2.4 AL | Ricoh Imaging has the name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6. Whoever designed this website was terrible, even I could have done a better job!
Paul C.
I would be happy to let the Corporate office know about this
Me
Thank you.
Paul C.
not a problem , Thank you for the input

But will he actually do that? And would the corporate office even read anything he sends?

**boriscleto** · 12-10-2015, 01:43 PM - **1 Like**

Originally posted by bertwert

I know...

I contacted them in the chat and got this:

But will he actually do that? And would the corporate office even read anything he sends?

You were likely chatting with a bot.

bertwert · 12-10-2015, 01:46 PM

Originally posted by boriscleto

You were likely chatting with a bot.

Probably

lytrytyr · 12-10-2015, 01:49 PM

Originally posted by bertwert

But will he actually do that? And would the corporate office even read anything he sends?

"Your complaint is very important to us."

12-10-2015, 01:06 PM	#1
hjoseph7 Site Supporter Join Date: May 2014 Location: Minnesota Photos: Gallery \| Albums Posts: 2,046	Richo's new Online lens brochure I was sifting through Richo's new online lens brochure since the old link does not work anymore and I noticed they have the wrong picture for the 35mm f2.4... lenses \| Ricoh Imaging

12-10-2015, 01:13 PM	#3
boriscleto Loyal Site Supporter Join Date: Dec 2009 Location: North Syracuse, NY Photos: Gallery Posts: 16,475	The right picture is there in my browser...if you click on DA. But they have 2 listings, and 1 has the picture of the SMC DA 35 Ltd. But I hadn't even noticed they added most of the lenses that had been missing.

12-10-2015, 01:33 PM	#12
bertwert Veteran Member Join Date: Jun 2015 Location: Golden, BC Posts: 15,173	Originally posted by boriscleto They wouldn't look at it anyway. I know... I contacted them in the chat and got this: Quote: Paul C. Thank you for contacting Ricoh Chat, how may we help you Me You should get your stuff together on your US website. This lens here: PENTAX DA 35mm f/2.4 AL \| Ricoh Imaging has the name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6. Whoever designed this website was terrible, even I could have done a better job! Paul C. I would be happy to let the Corporate office know about this Me Thank you. Paul C. not a problem , Thank you for the input But will he actually do that? And would the corporate office even read anything he sends? Last edited by bertwert; 12-10-2015 at 01:40 PM.

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12-10-2015, 01:08 PM	#2
bertwert Veteran Member Join Date: Jun 2015 Location: Golden, BC Posts: 15,173	Explanation: It is the US website...

12-10-2015, 01:15 PM - 1 Like	#4
virusn3t Veteran Member Join Date: Jul 2014 Posts: 676	Originally posted by boriscleto The right picture is there in my browser... I want a 35ltd f2.8 macro at that price....

12-10-2015, 01:15 PM	#5
bertwert Veteran Member Join Date: Jun 2015 Location: Golden, BC Posts: 15,173	Originally posted by boriscleto The right picture is there in my browser... Uhh, no. That is a picture of this not this. I would go for a 35mm/2.8 Ltd Macro for $149 though...

12-10-2015, 01:18 PM	#6
boriscleto Loyal Site Supporter Join Date: Dec 2009 Location: North Syracuse, NY Photos: Gallery Posts: 16,475	Originally posted by bertwert Uhh, no. That is a picture of this not this. I would go for a 35mm/2.8 Ltd Macro for $149 though... If you click on DA there are 2 listings...in fact, you don't even have to click on DA. Just scroll down...

12-10-2015, 01:19 PM	#7
disord3r Senior Member Join Date: Apr 2015 Posts: 135	They have the 35mm 2.4 AL listed twice at the same price. One has the Macro pic, the other has the correct pic. The correct one is further down.

12-10-2015, 01:23 PM	#8
bertwert Veteran Member Join Date: Jun 2015 Location: Golden, BC Posts: 15,173	Oh GOD! Look at it PENTAX DA 35mm f/2.4 AL \| Ricoh Imaging. Name of the DA 35mm/2.4, photo of the DA Ltd 35mm/2.8 Macro and specs of the DA 16-85/3.5-5.6

12-10-2015, 01:26 PM	#9
percy Senior Member Join Date: May 2011 Location: Herefordshire, UK Posts: 197	Click on the image and then scroll down to the specifications . . . . . . . !

12-10-2015, 01:30 PM	#10
bertwert Veteran Member Join Date: Jun 2015 Location: Golden, BC Posts: 15,173	I want to email Ricoh about their stupidity on their US website, but can't find a contact...

12-10-2015, 01:32 PM	#11
boriscleto Loyal Site Supporter Join Date: Dec 2009 Location: North Syracuse, NY Photos: Gallery Posts: 16,475	Originally posted by bertwert I want to email Ricoh about their stupidity on their US website, but can't find a contact... They wouldn't look at it anyway.

12-10-2015, 01:43 PM - 1 Like	#13
boriscleto Loyal Site Supporter Join Date: Dec 2009 Location: North Syracuse, NY Photos: Gallery Posts: 16,475	Originally posted by bertwert I know... I contacted them in the chat and got this: But will he actually do that? And would the corporate office even read anything he sends? You were likely chatting with a bot.

12-10-2015, 01:46 PM	#14
bertwert Veteran Member Join Date: Jun 2015 Location: Golden, BC Posts: 15,173	Originally posted by boriscleto You were likely chatting with a bot. Probably

12-10-2015, 01:49 PM	#15
lytrytyr Pentaxian Join Date: Nov 2011 Photos: Gallery \| Albums Posts: 4,310	Originally posted by bertwert But will he actually do that? And would the corporate office even read anything he sends? "Your complaint is very important to us."