Originally posted by bxf I've heard of this type of business practice with products other than cameras, and not in the US. Is this actually legal? Can a manufacturer force a consumer to use specific repair shops when the work is not under warranty? This would mean that the designated shops (i.e. the ones to which the manufacturer will supply parts) can charge whatever they want.
I find this hard to believe that this is legal.
I see your point. Yes, unfortunately it is legal. All the OEM has to say is that, "these parts were more expensive to produce now than in the past and in order for us to turn a profit, we have to have these increases". Sadly, they hold all the wild cards. Not much a customer can do other than switch brands.
Tony