Originally posted by unapye In general the main thing I wanted them to check was misalignment. The technician said that the lens is not telecentric, but he did not write it into the expertise, because there is no need to enter it -
he explained. I had to argue for half an hour to have it on paper. When he kindly agreed to include a mention in the documents I asked him to take a picture and look at how huge the defect is, but he said he is about to finish his work, he turned around and went away. And the receptionist said: "the expertise is completed, bye."
ouch, that's very bad service in all honesty. It's not like we're talking about hugely expensive professional grade gear, and not lolipops.. Again, I suggest making some fuss with Pentax directly. In my case, after talking to them directly, they seemed to take it very seriously, got the servicing company to issue me a free shipping label, and from what I understand, if this last time (sending my lens in for second attempt tomorrow) lens isn't fixed, I'll be raising a possibility of a refund. I had nothing but trouble with my copies of 15-30 unfortunately.