Originally posted by jeallen01 FWIW, to get back to the original theme of this thread and in "defence" of Sigma, Sigma Imaging UK are pretty damned good - several lenses sent to them have received a lot of TLC (totally free on one occasion when they couldn't find anything wrong with the lens in question!) that I much appreciate, and so I wouldn't be using mostly Sigma lenses (55-300PLM excepted). Of course it depends on your local support, but the UK operation has my full support!
Yes, every service center around the globe or zone/district is different. There was a discussion on another thread about a problem with the LA office misredirecting packages to the wrong PO, but in general how a good service they provided.