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06-08-2019, 10:30 AM   #1
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Pentax repair center in France/Europe?

So .... my SMC 15mm ltd just rolled from the car seat to the surface while I was trying to get out of the car on the other door, involuntarily touching it (I usually left photo equipment on the other seat while traveling), since the parking place was incredibly tight. It becomes decentered (the left image side is now blurry). Do you know where I can ask for a repair quote from Pentax (I'm living in France) and will the cost lower than purchasing another (used) one?

06-08-2019, 11:55 AM   #2
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take a look at this thread


https://www.pentaxforums.com/forums/189-repairs-warranty-service/316284-pent...ml#post3566309



I hope it helps
06-08-2019, 11:55 AM   #3
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The information is on Ricoh Imaging EU website: International Repairs - Europe - RICOH IMAGING - European Hub Site
06-09-2019, 02:14 PM   #4
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The company you are looking for is PM2S.
If you are in Paris, do stop by "La Boutique Pentax".

06-11-2019, 01:46 AM   #5
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Thank you, I will start to contact them to see the best option. I was so down last week discovering this, I haven't started any study at all. Nice day to all of you.
06-11-2019, 05:11 AM   #6
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Ok so I contacted the 2 centers in Paris, they both said they do Pentax lens reparation, but the lens needs to be sent to them first for evaluation before they can quote me a price. Which is fair enough, but ...

- Usually, do you have any idea of how much it might cost for a de-centered Pentax SMC 15 ltd (and DA 20-40 ltd too)? I can buy an used SMC 15mm for 250-300, and around 400 for an used DA 20-40, if reparation cost is close to these numbers, it might not be worth it. Also not that I have these money right away, have to find a way to hide the wife.

- Could it happen that they fix the lens(es), send them back to you, but the issue is still there? (or like the issue is less severe, bur still not usable)? In that case will I have a refund?

Thanks a lot for any advice.
06-11-2019, 06:36 AM   #7
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The few times I needed a lens or camera repair I got a 1-year warranty for the repair (got my 1.8/77 limited back just 2 weeks ago, also with a 1-year warranty).
If I am not mistaken this is even mandatory in the EU.
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