Originally posted by jeffkpotter Adorama's used department doesn't know their butt from a biscuit. Twice I ordered FA lenses
from their used dept. and got F series lenses instead, and I'm hardly the only one this has happened to. Sheesh!
Jeff
Do you still have any info related to these orders? If this happened a while ago, you need to know that there has been a little bit of 'staff turnover' in the Used Department in the past few months. The top guy in the used department is Joel -
joelm@adorama.com and he is very hot on addressing issues such as this.
If these were recent orders, I'd be interested to have the order numbers so we can take a look at who in the used department might still be getting it wrong....
The other thing, is that the grading system for all Adorama used products has changed, again very recently;(I know that Adorama customers from a number of foums gave input to this):
Adorama rating system
N) New (Brand new)
All original packaging and manuals included.
D) Demo (Like New) 98-100% of original condition
Like New with little or no signs of use
E+) Excellent Plus 96-97% of original condition
May have slight wear, but only visible under close up inspection.
E) Excellent 90-95% of original condition
Lens Glass very clean - cosmetically may show slight wear and/or signs of use
E-) Excellent Minus 85-89% of original condition
Shows signs of moderate use - Lens Glass is perfect but may have some dust which will not affect picture quality
V) Very Good 75-84% of original condition
Appears well used and may include dings, brassing, scrapes and bruises but is in fully functional condition. Glass may have marks or haze that should not affect picture quality
G) Good 50-74% of original condition
Appears to have been used very heavily, with multiple dings, scrapes, scratches and heavy brassing. Glass may have fungus, excessive dust and/or scratches that can affect picture quality
F) Fair Item works with certain malfunctions. Read comments for exact malfunction details
X) For parts only
Accessories:
New – As Packaged by manufacturer
For all other grades – Instruction books, caps, batteries, cases, and straps are sold separately, except when specified
All digital cameras are packed with Battery and charger, except when stated otherwise.
Hope this helps.
Sincerely
Helen Oster
Adorama Camera Customer Service Ambassador
helen.oster@adoramacamera.com Digital cameras, all other cameras and everything photographic from Adorama Camera