Originally posted by Pentaxor I guess Dell did something to correct those problems. we just hope that Pentax does the same instead of ignoring it.
yeah, they convinced Michael Dell to come back to work and fired the current CEO. hehehehe....I too was one of those who, for years bought Compaq laptops then their build quality dropped and Dell became super, then they turned to crap (I too had three consecutive bad laptops from Dell), so, I switched hack to the HP/Compaq business builds for my last two.
The thing about Dell's situation was they went public with exactly WHY they made the change, acknowledged that quality had dipped, apologized about the off-shoring of consumer grade systems support (business support stayed in the US)...but they made public, very public, changes. But it was not enough to win me back. I burn through over $12,000 on three bad laptops, it's hard to convince me I can trust them again that they are no longer building laptops based on the fact many users would buy the 4-yr warranty so they build quality could be marginal and probably looked better on the quarterly reports but on longer term the costs for repairs had to eventually catch up with them. But, no, I will likely never buy another Dell product all because of a short 7yr period.
I feel Pentax needs to at least set things straight publicly on the SDM front, being burned once, I don't feel comfy spending near to a grand or more on a lense which may or may not last more that weeks beyond the warranty, of that long. And it is a shame because every one of the DA* lenses are superb in their class. But, these days money is harder to get, and products seem to be less well made, photography is a hobby for me though I also use it for business, so I need my lenses not seem to need an expiration date.
I bet if Pentax came out and just offered a 3yr warranty on the whole SDM line then offered existing owners an added two years they could instill trust for many of us.
Also, it seems to have gone over-looked in this thread, but to those naysayers, if there was not a real problem WHY would Pentax be so willing to just replace DA* lenses without the usual 3-4 trips to the shop most other MFG's will need before you can convince them you have a lemon.
Me? I think this PMA there might be an interesting announcement about Pentax itself...but that is better to the rumors sort of forum...