Help with describing problem to service technician
Hi... This may seem odd but I'm hoping someone can help me write up a problem description with my lens that I have to send along with my lens for repair. The reason I ask is I don't know much technically about lenses as I am a newbie to the lens world and I don't want the warranty people coming back and telling me things that I don't have a clue of what they are talking about. Kinda like the situation where you take your car in for a minor repair and they come back and tell you there's 20 more things wrong and it ends up costing you triple the amount you thought and you don't have a clue if these things even need fixing. Anyway...here is what is wrong with my lens as best as I can explain it...
Lens: Tamron AF70-300mm F/4-5.6 Di, LD Macro 1:2
Camera: Pentax K-m
The lens and camera are only 3 months old.
Problem: Just picked it up one day to take pictures and it wasn't working. I baby the lens so I'm baffled as to what could have gone wrong. When I turn on the camera and try to focus on something (anything) and when set to AF, the lens zooms in and then out again and stops. It doesn't matter what I try and focus on, it does the same thing, never focusing on anything. When looking through the viewfinder, everything appears dark, like there is a dark hazy pattern over the lens. I've tried every setting... "A" and every other f stop and nothing changes. It is fully mounted as I do hear the "click" when I turn it. I've tried it in manual mode and it is still the same. I've been told it may be due to a "stuck" aperture which seems plausible to me with the little I know about lenses. Can someone help me discrible this "technically" so I don't seem like I'm completely illiterate? Is there a way to fix this myself? I'm really good mechanically with my hands and a huge fan of taking things apart to see what makes them tick. I also get an F--- message when I try to take a picture. Not sure if this helps as I don't know what this means. Thanks....Digimom
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