Originally posted by nostatic Thanks for the opinions. I also posted this question on a few other boards and got a number of responses. The majority opinion seems to be that once the buyer receives the item and says, "it works great, I love it" the transaction is over. Most indicated that there is an implied window for any return/refund requests, and 3+ weeks is certainly outside of that period.
I would agree with this. If I sold a lens and heard back that it arrived safely the buyer has 1 week max to contact me about any concerns. After that it's on there end to follow up on (whether they took 10,000 shots or 2 - it isn't of my concern). It's their responsibility to ensure that the product meets their expectations within a reasonable time frame.
If within the first couple days they come across a concern - I'm not haggling anything either. Sending it back to me for a full return is the only option I will accept - and from that point forward our transaction is over.
I take extensive pics of items I'm selling so the buyer knows exactly what they are receiving, as well as I know the exact condition it was in prior to it leaving my hands. After 700+ ebay auctions I've had zero problems and zero neg. feedback for any item I've ever sold.
In my opinion the concerns with this lens are the sole concerns of the buyer.
c[_]