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01-07-2010, 04:07 PM   #1
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Location: Alicante
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Lens repair DA* 16-50mm in Spain

Has anyone any experience of having a lens repaired (or any Pentax gear) repaired in Spain? They don't have a Pentax Spain office and use agents such as Reflecta S.A.

My suspicion is it needs to go to Japan anyway, but if anyone has experience of the authorised Spain agents I would be grateful.

01-07-2010, 08:09 PM   #2
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Location: Singapore
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Hi there, I got my K20D repaired via reflecta in barcelona a couple of months ago. I was on vacation in Argentina and the camera fell of the tripod, hit a rock and died... rear edial was pushed into the body breaking the main PCB.

When I returned to spain I dropped off at the barcelona office in person (you can also post), took approx 1 month for repair and I got them to ship it back to me (total cost of 290 including tax).
Camera was quite visibly damaged before... after repair it looks completely new (although still has same serial number). Overall I was very happy with their service
01-07-2010, 08:11 PM   #3
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another question... whats wrong with your 16-50? I am currently in New York and just picked one up in Adorama... first impressions are very good, test shots look very sharp. (is actually smaller than I was expecting (I have the 50-135...)
01-08-2010, 01:02 AM   #4
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I got my lens second hand and it got damaged in the post. The lens is decentered so the top right area and right are blurred. There is also something loose (screw maybe) inside so if I tilt the lens up and down I can hear something roll back and forth. This then jams the zoom ring so it cannot get past 28mm and sometimes it cannot get from 18mm down to 16mm. If I tilt the lens a certain way then the loose item rolls away and I can zoom correctly.

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