2 week old SD card broken: Who will replace it.

pcarfan · 07-25-2010, 09:21 AM

I bought 2 16 MB sandisk extreme class 10 cards recently, and the locking lever on one of the card is broken and jammed during the normal course of use. Now, the card is permanantly locked. It was bought at the end of last month, should I contact sandisk or B&H for replacement.

Thank you.

dsodko · 07-25-2010, 02:00 PM

SanDisk SDHC are on a 5 year limited warranty. (I checked the package of 1 I purched 3 months ago).
Reference : The Global Leader in Flash Memory Cards | SanDisk email questions to support@scandisk.com

Sandisk Corp
601 McCarthy Blvd
Milpitas CA 95036

SpecialK · 07-25-2010, 02:56 PM

Originally posted by pcarfan

I bought 2 16 MB sandisk extreme class 10 cards recently, and the locking lever on one of the card is broken and jammed during the normal course of use. Now, the card is permanantly locked. It was bought at the end of last month, should I contact sandisk or B&H for replacement.

Thank you.

I always recommend the manufacturer - they provide the warranty.

Chuck-B&H · 07-26-2010, 08:28 AM

Hello,

Please contact Sandisk for service. According to their site, Extreme cards have a lifetime warranty.

SanDisk Technical Support - Welcome!

C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager B&H Photo-Video

Thank you, we appreciate your business.
*** Peace on Earth ***

pcarfan · 07-26-2010, 06:48 PM

thanks

07-25-2010, 09:21 AM	#1
pcarfan Veteran Member Join Date: Sep 2007 Location: Dayton, Ohio Photos: Gallery \| Albums Posts: 2,978	2 week old SD card broken: Who will replace it. I bought 2 16 MB sandisk extreme class 10 cards recently, and the locking lever on one of the card is broken and jammed during the normal course of use. Now, the card is permanantly locked. It was bought at the end of last month, should I contact sandisk or B&H for replacement. Thank you.

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07-25-2010, 02:00 PM	#2
dsodko Forum Member Join Date: Mar 2009 Location: Atlanta GA Posts: 86	SanDisk SDHC are on a 5 year limited warranty. (I checked the package of 1 I purched 3 months ago). Reference : The Global Leader in Flash Memory Cards \| SanDisk email questions to support@scandisk.com Sandisk Corp 601 McCarthy Blvd Milpitas CA 95036

07-25-2010, 02:56 PM	#3
SpecialK Pentaxian Join Date: Dec 2006 Location: So California Photos: Gallery Posts: 16,482	Originally posted by pcarfan I bought 2 16 MB sandisk extreme class 10 cards recently, and the locking lever on one of the card is broken and jammed during the normal course of use. Now, the card is permanantly locked. It was bought at the end of last month, should I contact sandisk or B&H for replacement. Thank you. I always recommend the manufacturer - they provide the warranty.

07-26-2010, 08:28 AM	#4
Chuck-B&H B&H Photo Specialist Join Date: May 2010 Location: New York Posts: 935	Hello, Please contact Sandisk for service. According to their site, Extreme cards have a lifetime warranty. SanDisk Technical Support - Welcome! C h u c k C a p r i o l a Live Chat and E-Mail Sales Manager B&H Photo-Video Thank you, we appreciate your business. * Peace on Earth *

07-26-2010, 06:48 PM	#5
pcarfan Veteran Member Join Date: Sep 2007 Location: Dayton, Ohio Photos: Gallery \| Albums Posts: 2,978 Original Poster	thanks