I'm not liking it so far.....
First, I've encounter a few issues with the website
1) crashed while checking out on Sunday (site was down with a message on frontpage for about 10 minutes after that)
2) You can click the "Live Chat"
seconds appart and sometimes you'll get a message that Chat is Closed and sometimes Open.
3) Customer Service chat working hours is innacurate, right now from those hours it should be open and it isn't.
Ordered four item which appear as stock on the website, now I check and its partial shipped, so 25% of my order is shipped, not sure what the hold up is on the other 75%. Website says they would contact me if there was an issue with my order. Not shipping 75% of the order seems like an issue to me, but no one has contacted me. I know that they ship items from different warehouse, not sure if thats the issue with mine, cause as I said above, I have received no contact from them. I payed for 2nd day shipping and I will probably receive them by the end of this week or early next week, which sucks if I would have known I would have not payed for 2nd day or probably would have ordered from some place else.
I know the website has good reviews and that is what motivated me to go ahead and try them, specially since they are part of this forum, which I spent a lot of time reading through and really like a lot, I'm not saying that in my opinion they are bad, just that I prefer places more straight foward.
Last edited by epa4wd; 12-28-2010 at 09:55 AM.