Love B & H Photo Service - But I Worry About Their Lack of Protection for Lenses

henryp · 03-23-2011, 09:30 AM

Originally posted by whymenotu

Did anyone here stop to consider that one of my reasons for bringing this up was to help B & H get even better customer reviews, because of their care in packaging the lenses? I guess I am naive in that way.

I must confess, rereading your original post, this motive has escaped me. Nevertheless, we appreciate your business both past and future.

gloaming · 03-23-2011, 09:52 AM

Well, it's like this, henryp. I was thinking that, if I encouraged B & H to more carefully package their customers' orders, that their reputation with people who received these orders with the "flimsy plastic pouches" still inflated (or with better padding), would be even better than it already is. But that was before I understood how B & H Photo look at packing customer orders. Thank you for all the packaging information.

As you have seen already, another reason for my asking the original question, henryp, was so that B & H might consider using more reliable cushioning material. However, since the manufacturer has seen to all this for you by making the original packaging sturdy enough to prevent damage, my original question is no longer relevant.

Thank you for the explanation of your packaging policy, and also of how manufacturers package their lenses and cameras for shipment.

henryp · 03-23-2011, 10:15 AM

Originally posted by whymenotu

Thank you for the explanation of your packaging policy, and also of how manufacturers package their lenses and cameras for shipment.

Thank you. Much appreciated.

03-23-2011, 09:52 AM	#17
gloaming New Member Join Date: Mar 2011 Location: Canada Posts: 22 Original Poster	Hi, henryp Well, it's like this, henryp. I was thinking that, if I encouraged B & H to more carefully package their customers' orders, that their reputation with people who received these orders with the "flimsy plastic pouches" still inflated (or with better padding), would be even better than it already is. But that was before I understood how B & H Photo look at packing customer orders. Thank you for all the packaging information. As you have seen already, another reason for my asking the original question, henryp, was so that B & H might consider using more reliable cushioning material. However, since the manufacturer has seen to all this for you by making the original packaging sturdy enough to prevent damage, my original question is no longer relevant. Thank you for the explanation of your packaging policy, and also of how manufacturers package their lenses and cameras for shipment.

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03-23-2011, 09:30 AM	#16
henryp B&H Photo Representative Join Date: Jul 2007 Location: New York, NY Posts: 491	Originally posted by whymenotu Did anyone here stop to consider that one of my reasons for bringing this up was to help B & H get even better customer reviews, because of their care in packaging the lenses? I guess I am naive in that way. I must confess, rereading your original post, this motive has escaped me. Nevertheless, we appreciate your business both past and future.

03-23-2011, 10:15 AM	#18
henryp B&H Photo Representative Join Date: Jul 2007 Location: New York, NY Posts: 491	Originally posted by whymenotu Thank you for the explanation of your packaging policy, and also of how manufacturers package their lenses and cameras for shipment. Thank you. Much appreciated.