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04-20-2011, 06:27 AM   #1
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SilentLight's Avatar

Join Date: Apr 2011
Location: Columbia, SC
Posts: 60
RMA during B and H vacation

Hi, I have an order that is eligible for return but my RMA request has stopped somewhere. I'm wondering if B and H will honor the return policy by not counting the vacation days against the items return eligibility.

04-27-2011, 06:12 AM   #2
B&H Photo Specialist
Chuck-B&H's Avatar

Join Date: May 2010
Location: New York
Posts: 867

We do not count the days we are closed towards our return policy period. We just opened, so, please contact our Customer Service Dept to process your return.

C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager B&H Photo-Video

Thank you, we appreciate your business.
*** Peace on Earth ***
04-27-2011, 10:05 AM   #3
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SilentLight's Avatar

Join Date: Apr 2011
Location: Columbia, SC
Posts: 60
Original Poster
thanks Chuck. got it taken care of over the phone.

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