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04-20-2011, 06:27 AM   #1
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SilentLight's Avatar

Join Date: Apr 2011
Location: Columbia, SC
Posts: 60
RMA during B and H vacation

Hi, I have an order that is eligible for return but my RMA request has stopped somewhere. I'm wondering if B and H will honor the return policy by not counting the vacation days against the items return eligibility.

04-27-2011, 06:12 AM   #2
B&H Photo Specialist
Chuck-B&H's Avatar

Join Date: May 2010
Location: New York
Posts: 867
Hello,

We do not count the days we are closed towards our return policy period. We just opened, so, please contact our Customer Service Dept to process your return.

cs@bhphotovideo.com

C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager B&H Photo-Video

Thank you, we appreciate your business.
*** Peace on Earth ***
04-27-2011, 10:05 AM   #3
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SilentLight's Avatar

Join Date: Apr 2011
Location: Columbia, SC
Posts: 60
Original Poster
thanks Chuck. got it taken care of over the phone.
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