Originally posted by henryp
BTW, B&H does not sell any "grey market" digital cameras and at present we do not sell any "grey market" Pentax products.
This needs to be challenged, because it is misleading.
B&H doesn't sell grey market products, in that what they sell comes from the official USA supplier.
However, and this is the distinction that is important, if you are not in the USA, then B&H is a grey market supplier, since the definition of grey market is bypassing the local official supplier.
As an example, I am in Canada.
If I buy from B&H, I am buying a grey market product, since I am not buying something from the Canadian importer.
Originally posted by henryp
B&H does not
sell our own. We sell a product called
SageMax from a company called
N.E.W. just as we sell products from Pentax and Manfrotto and many other brands. We would not do business with N.E.W, if we lacked any confidence in their reliability. So, your statement we sell our own is inaccurate and your suspicions are entirely unfounded.
I've had problems with third party warranties in the past, in that finding someone local to honor them can be an issue.
I would really recommend to the OP to make sure he has secured local warranty service through SageMax before he presumes the warranty is in fact valid in his part of the world.