Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
10-26-2011, 06:10 PM   #1
Site Supporter
Mychael's Avatar

Join Date: Oct 2011
Location: Melbourne,Victoria,Australia
Photos: Albums
Posts: 215
Warranty for products sent to Australia.

Hi guys,
Before I start looking at price comparisons could you please advise me how you would handle a warranty issue if something I purchased from you had a fault. I am in Australia.

Thanks,
Mike

10-28-2011, 07:33 AM   #2
B&H Photo Specialist
Chuck-B&H's Avatar

Join Date: May 2010
Location: New York
Posts: 867
Hello,

For product sold out side the United States, please check with the manufacturer locally, to see if they will honor the USA warranty. This is entirely up to the discretion of the manufacture in question and out of the control of B&H.

All "USA" warranted items may be repaired in any manufacturer's authorized service facility world-wide if the item required in-warranty service. B&H can not stamp warranty cards as "international" nor offer a world wide option.

The "Direct Import" or Grey Market item would have to be returned to B&H Photo-Video Corp. in New York City if it required in-warranty attention.

B&H now offers SageMax Protection Plans which will cover qualifying products worldwide. An items corresponding plan will be listed on its product page on our site.

The SageMax Protection Plans main advantage over extending the manufacturers warranty is coverage for ADH or (Accidental Damage and Handling), normal wear & tear and failure due to environmental factors.

C h u c k C a p r i o l a
Live Chat and E-Mail Sales Manager B&H Photo-Video

Thank you, we appreciate your business.
*** Peace on Earth ***
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Giotto products Canada Clicker Non-Pentax Cameras: Canon, Nikon, etc. 3 08-03-2011 09:10 AM
Choice between 3 different products pmastello Pentax SLR Lens Discussion 12 02-10-2011 07:29 PM
Misc Shooting products QFish Photo Critique 5 11-04-2010 02:41 AM
Sensor cleaning products schitzengiggles Troubleshooting and Beginner Help 17 03-01-2010 08:30 PM
Best of both worlds....Pentax body w/3yr warranty + Sigma EX Lenses with 4yr warranty brecklundin Pentax DSLR Discussion 13 08-10-2009 08:28 AM



All times are GMT -7. The time now is 12:24 PM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top