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02-09-2012, 08:02 AM   #1
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sigma 1.4 teleconverter

Hi B&H, My husband purchased from you a new sigma 1.4 teleconverter for my K5 on Jan 12 for my birthday on the 23rd. Your website says the following
1-Year Worldwide Warranty + 3-Year Extended USA Warranty
I just registered it last week with sigma and they told me it only had a 1 year warranty and that the serial number of the lens I purchased was sold to Amazon and it was a 2009 model. The sigma guy said it was possible that they had mistyped who they sold it to but I am disappointed to hear it only has a 1 year warranty and that it is a 2009 model. what's up? Amy

02-09-2012, 09:41 AM   #2
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Sorry for this difficulty and happy to assist but to do so I need an email from you with the B&H transaction number so I can ID the sale and the individual lens.

BTW, belated happy birthday!
02-10-2012, 08:31 AM   #3
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i have been emailing henry p on my warranty issue and he has been extremely helpful and i highly recommend b&h (not that you didn't already know that). he said the teleconverters has 1-Year Worldwide Warranty + 3-Year Extended USA Warranty and stands behind it. the issue with amazon probably is a sigma error. actually everything seemed to be a sigma error so work with b&h. they won't let you down...

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