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04-10-2012, 06:40 PM   #1
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A&I E6 Mailers--Ouch!

Hey guys...just getting ready to go do a bit of early season wildflower work on medium format slide film and just out of curiosity I went to the A&I site--first visit though they've processed lots of film for me through the years. Horror of horrors, they won't honor my mailers as of last December!

Kind of feeling blind-sided. How was I to know that those expensive medium format mailers purchased from B&H had an expiration date??

Having been a loyal and excessive customer over the years--perhaps $25,000 in purchases from B&H I'm wondering what my recourse is with this small pile of worthless mailers?

04-15-2012, 12:11 PM   #2
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Ron: We're very sorry to see this. I too had no idea the A&I mailers expired. Monday morning I'll contact them and see if we cannot work this out.
04-15-2012, 04:29 PM   #3
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Thanks Henry...I'm hopeful!
04-16-2012, 06:49 AM   #4
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Update -- A&I's site says:
When do my mailers expire?
Mailers do not expire as long as the service is still offered by A&I.

The problem is that as of last December A&I discontinued all E6 processing. If you contact customer service they'll be able to assist you.

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